Luxury Branding; Motel Quality
June 21, 2025 - Review from Apartments.com
Pros: location is convenient, my unit was relatively quiet, because I had an attached garage, I didn’t have to deal with parking concerns, maintenance is responsive and friendly.
Cons:
Apartment was not move-in-ready. Floors were gouged and needed completely replaced, blinds and outlets were broken, missing, and cracked, patio door was jammed, kitchen sink was leaking profusely, washer and dryer were not installed, and the refrigerator and microwave were not plugged in.
Paint splatter and grime ...
all over the kitchen
Poor insulation- my electric bills were over $400/month in hot months with A/C at 74 and lights off.
Poor quality of fixtures- “upgrades” were made to fixtures that didn’t need them leaving them in a worse state than when I moved in.
Fixtures and cabinetry were mismatched.
HVAC was so noisy I never adjusted to the loud banging and slamming when it turned on and off.
Staff in the office do not answer phone and have turned over completely at least 3 times in the 2+ years I lived there.
My (exorbitant) move out charges were never sent to my account portal and were then sent to a collection agency despite me not ever having an opportunity see or pay them.
I broke my lease to move out of this community.
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Property Manager Responded
June 28, 2025
Thank you for your review as a former resident. As part of our commitment to fairness, we always adhere to the move-out policies and pricing shared at the time of leasing. Your move-out charges reflect repairs related to the dark paint you used on your walls and ceilings and pet damage to your carpet. We would be glad to discuss this as well as any concerns you had during your time with us at Starwood@bellpartnersinc.com.
Max of 2. Pet Fee $450/pet, Pet Rent $25/month per pet.