Bella Grace Apartments

actually been the neighbors. Had 2 packages stolen in the first month of living here forcing us to put up a camera, rude interactions, and our closest neighbor thinks the sidewalk is their front porch and currently has a Walmart dog gate wrapping around the corner…

the lot. As a woman living alone, I no longer feel safe in my own home. Marijuana use in the area got out of hand and the police were at my front door accusing me of using marijuana. They found nothing and never will. After being accused, singled out and harassed, I expressed this with the front office who seemed justified that my apartment was visited by the police and admitted they noticed the smell (yet did nothing about it on numerous occasions). Management’s solution was to send a friendly reminder letter despite the fact that marijuana usage is grounds for immediate termination. After calling the management company MEB 9 times, I finally spoke to my attorney about the issues with the complex. After mentioning my lawyer in yet another voicemail, I finally received a phone call from an assistant manager Stephanie. I shared that I am beyond enraged with the poor treatment I have received and was told that the only solution was to spend $2,150 to break my lease 60 days from now. This is an absolutely shocking and horrendous way to treat tenants. Avilla Grace advertises "you will enjoy a consistent, helpful and stress-free experience whenever you're in contact with us". This complex and management company will be hearing from my lawyer shortly. When I moved in, I had to wait two months for a unit to become available. I'm not surprised there's a long list of units available for rent now and in the near future.

The gates are broken and leave you locked out of the community. My car has been broken into, (4 other cars have been burglarized this month - proof in resident notice). And my neighbors home has been broken into twice since moving in. Overall this property gets zero support from management. The property manager is no where to be found, will not return phone calls. The regional managaer at corporate will not return a phone call after numerous attempts. We have had an increase in inspections over the last couple months, I’m hoping this is because they are getting bought out by another management company like their former location on Alma/Pecos. MEB does not have the resources to run this community.