Was Nice But Went Downhill
November 23, 2022 - Review from Apartments.com
I rented from Berkshire Amber for 6 years (2017 through 2022). Originally this was a decent place to live. I had a few complaints but they were minor and the building and staff/maintenance were nice.
I had been communicating to the leasing management that I was shopping for a house and had switched to a month-to-month contract to take advantage of the flexibility. They had verbally agreed to allow a 30 day notice so that I could jump on any home purchase opportunities. I had trouble getting ...
into a home during pandemic until finding one in 2022. This was communicated to management too. When the time came to give notice, the office sent out a lease renewal and I called and informed them that I was putting a bid on a house that weekend and would be giving official notice hopefully in about a week’s time assuming I won the bid. Suddenly I was told they weren’t going to honor that agreement anymore and they not only switched from a 30 day notice back to the original 60 day notice but they raised my rent during the notice period which I did in fact give the following week when I won the bid on the house. I was paying month to month premium for a year but they stuck the $2200 despite our verbal. They also charged for a broken light fixture but at $200 instead of even the $100 that I found it on eBay AND they refused to replace it until I moved out. Also when I was packing up to move, I asked the for move out items. One thing not mentioned was “pool bands”. They slapped me with a $150 lost item fee upon moveout and smugly attached the lease addendum that we signed a couple years ago regarding pool bands, which of course I never remembered which is why I stopped by the office to ask them specifically what I needed to present upon moveout. So after paying approximately $6,300 in extra month to month rent already, they decided not to honor our verbal agreement and force me to adhere to the 60 day terms for an additional $2,200 plus utilities AND charged me with the $200 pendant light and the $150 pool bands to boot. I hate that I had such a good relationship with the old management team that had to turn so negative at the end. In all my years of leasing, I have never been so fee gouged or misled by an apartment community. I almost filed a BBB claim but honestly I just want to be past all this mess. It’s unfortunate but it’s something you should be aware before choosing to lease here.
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Max of 2. No more than 2 pets allowed per apartment.