I have lived here nearly 3 years and am planning to move. Some of the neighbors are definitely racist and unfortunately can't be avoided, but many of the neighbors are nice and just do their own thing. There is one trash compactor and it overflows at least once a week and then all across the complex people pile their trash outside of it until it looks like a trash bonfire. They definitely need at least one more on the other side of the complex, but I also feel bad for maintenance because they
...really shouldn't have to literally shovel people's trash. Sometimes the compatir isn't even full, but people STILL leave their trash outside of it, like whyy The leasing office can definitely be unresponsive or slow to respond about most things. It usually hasn't been a problem for me since I generally haven't needed them, but the couple of times I reached out about something quite serious the response I received was the manager would get back to me. She didn't after about 2 weeks, l followed up and received a brief response that did not address the issue. The issue is ongoing and so I'm looking forward to moving. Plus, when I moved in I noticed issues with the apartment that weren't big deals, but I thought should have been addressed but never were (screens with holes in them, peeling paint/signs of a leak in the shower, very low pressure/non-existent stream to get hot water in the kitchen- all never resolved) but other, more emergency issues were handled quickly which I appreciate. The location is good for reaching stores, freeways, and just about anywhere in under 30 minutes. Nature surrounds us here and I will miss walking right to the woods. I haven't had bad experiences with maintenance the handful of times they've had to come. The first month we moved in, the response time was abysmal but then they transitioned to a new ticket after that it was really fast. My only critique is they should wear shoe covers. The apartments are carpeted and you aren't allowed to leave shoes in the hall. Also, all the critiques of the snow plow and salting are so accurate. I've fallen more than once in the parking lot, because it's a sheet of ice a week after a blizzard.
Insulation is terrible- drafty windows and doors. You can also hear. EVERYTHING in the hallway in your living room and everything from outside in the bedrooms. Like a radio that can't be turned off. All of this makes the complex not too family friendly.
We are a pet-friendly community! We welcome up to 2 indoor pets per apartment.