Honest Review - They need to improve
October 10, 2023 - Review from Apartments.com
I've been here a year and I'll start with the issues first:
Theft is HIGH -My partner and I literally saw a catalytic converter get stolen AND a bike got stolen too. Neighbors have mentioned other incidents. Be REALLY vigilant of yourself and your belongings, security measures here are practically a joke.
If you want to use the gym facilities, be on the lookout as it's on the outside of the property above the leasing office. The small staircase leading up to it there's sometimes guys on the ...
staircase or around the entrance of the staircase taking phone calls and it's very odd.
Parking is usually a nightmare but often it's a coin flip. Management has recently started cracking down on multiple cars per lease but the most apparent issue is that residents are allowing their guests park inside of the property instead of designated visitor parking outside. The gates are also constantly breaking down and allowing non-residents to just come and park inside the property.
Late during weekends non-residents park inside the property next to buildings even blocking other vehicles and I mean parking - not having hazard lights on or someone in the car waiting. It's also rare that there is any type of parking enforcement, in my whole time here I've only seen the tow truck come in once.
People usually don't respect the flow of traffic and will enter through the exit/exit through the entrance. It's mostly annoying if there are giant box trucks while someone is moving and the street that runs along the property is small so that just causes a small traffic jam but just annoying.
Some tenants suck at cleaning up after their dogs and the areas are usually covered in poop because of them. They also tend to place trash next to the large property bins once they are full causing the sanitation workers to make a mess at pick up and have the parking area littered with garbage. They just don't like to keep that shared area clean and like it filthy.
Ending on a positive note:
People here tend to be calm and mind their business. The apartments themselves are quite nice, at least our remodeled unit is. The pools for the most part have been well kept during my lease. I haven't had any major issues with the unit itself aside from annoying cooking smells that come from other units but that's to be expected. I absolutely love the area and everything is very conveniently close.
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Property Manager Responded
October 18, 2023
Hello, thank you for taking a moment to share your thoughts with us. We understand that your safety concerns at the community have resulted in a less than positive outlook. Our leasing team is conscientious of your experience and is available to discuss this with you. If you have additional questions or comments, please do not hesitate to contact our Resident Services Department at living@valiantresidential.com.
Max of 2. Pet fee and rent are charged per pet.