Poor safety meets nice complex with great maintenance staff
August 17, 2021 - Review from Apartments.com
I really want to love Camden, as the apartments and amenities are nice, and the maintenance team is friendly and responsive. Unfortunately, I can only give a 1 star until safety and security concerns are addressed appropriately.
My car was just broken into on the 4th floor of the parking garage. The passenger's window was completely smashed (and no, we don't leave valuables or visible items in the car). Unfortunately, this is not the first time we've experienced a security concern, attempted ...
break-in, package theft, or car break-in as a resident here. Someone even previously attempted to commit grand theft auto by breaking into and hot-wiring our other vehicle.
Other residents frequently experience similar issues, including quick and persistent porch pirates (if your package is on your doorstep for more than 30 minutes, it's probably gone). Another resident had the wheels stolen off his car, someone else had their catalytic converters stolen. Another resident witnessed an individual walking down the hallway attempting to open front doors one by one. Another resident's truck was stolen. It is endless.
It's very clear from my own experience and after speaking with other residents that these security and safety breaches are a common occurrence. While I fully understand that Camden can't prevent crime from happening, there are many opportunities to implement stronger deterrents and safety procedures that Camden is failing to address. This is completely unacceptable.
The major changes I would like to see implemented immediately:
1. Hire a full-time, on-site security officer (who is not a shared resource with other locations) to patrol the premises, hallways, and parking garage during the hours of 8pm-8am
2. Install additional security cameras in every corner of the parking garage and in stairwells
3. Secure all access points from the parking garage to resident hallways so that they require Chirp or keyfob access. Other luxury apartments have this additional layer of security so that if someone follows another person into the parking garage, the non-resident still can't easily access interior hallways or doorways.
I would like Camden to take the security of its residents seriously by escalating these concerns to the corporate office and pushing for additional safety measures.
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