DO NOT LIVE HERE! BUG INFESTATIONS, MOLD, MULTIPLE BURST PIPES!
October 8, 2025 - Review from Apartments.com
DO NOT LIVE HERE. IT IS AWFUL. so far we have had:
-2 floods from burst pipes, one of which they tried to make us pay for despite us not even being in that area when it burst, all to save some money. To felt as though we were guilty until proven innocent.
-My friends apartment here in a different building had a pipe burst in their ceiling that flooded their floor
-Another friend, on moving in day, found extensive mold all over her bathroom, so bad they switched her to a different unit
-We have ...
had multiple bug infestations, leaving me to find bugs crawling on my in my sleep, in our silverware drawer, out cabinet with out plates/bowls/cups/mugs, and dead bugs lining my bathroom walls.
-Our hot water heater broke and we had cold showers for a week an a half.
-Our washer and dryer have constant problems.
-the emergency line rarely works
-I have a mold problem in my bathroom that no matter what I try to do it won’t go away.
-A massive fly problem at one point and their is a “unfixable” gap in our front door that lets additionally bugs in (separate from the other bug infestations that can through cracks in walls, possibly vents, and windows).
-We live near one of the 3 building that burnt down, and the construction is unbearably loud. I get horrible headaches due to them and there is not much I can do. I often hear conversations, their loud music, and the banging even with airpods in on noise cancellation.
I WOULD NEVER HAVE LIVED HERE IF I KNEW HOW IT OUT BE. And from friend’s accounts, they wish they hadn’t either. My roommate is also trying to get out of his lease, with the same insane fee of around $3,250. We feel unsafe by the homeless people that come to our doors occasionally, the fire that occurred, and much much more.
Should anybody from campus row attempt to desperately de-credit our experience, which i would not be surprised by, we have a 10+ page document of evidence. I assume there will be a reply along the lines of “we are so sorry you have been dissatisfied, but everything is fine now!” After speaking with many representatives at campus row, I can assure this is not this case.
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Property Manager Responded
October 10, 2025
We regret that you’ve had an unpleasant experience. Resident satisfaction is extremely important to us, and we take your concerns seriously. Please give us the opportunity to change your opinion and address the issues you mentioned.
Your review appears to be anonymous, so we kindly ask that you contact us directly so we can review your situation in detail and work toward a resolution. You can reach us at (850) 851-0057 or by email at campusrow@assetliving.com. Our management office is open Monday through Friday, 10:00 AM – 5:00 PM, Saturday, and we’d be happy to set up a time to discuss.
We truly value feedback from our residents and look forward to improving your experience.
Visit us at: www.campusrowtally.com
— The Campus Row Management Team
Max of 2. Cat.