Don't Move Here In The Near Future
April 6, 2023 - Review from Apartments.com
When I first moved into Canal Street Flats, the affordable rent was a major factor in my decision to live here. The recent renovations and increased fees have made the rent skyrocket, leaving me to question whether it would have been better to spend a little more and live in a better building in or near downtown. I have quickly realized that the price is not worth the numerous problems and difficulties that have arisen since the change in management.
While the renovated apartments are certainly ...
visually appealing, the building itself is old, and things seem to be constantly breaking down, especially if you don't have a renovated unit. Additionally, the change in management has brought a significant decrease in vehicle security, with multiple break-ins reported in the parking lot. The lax security measures have also allowed individuals to smoke marijuana in the stairways, leaving a potent and unpleasant odor throughout the building, especially for those living near the stairways. This is particularly dangerous for those who have kids or pets in the building, as people leave their ashes and leftover roaches in the stairways.
To make matters worse, the rent has gone up significantly due to the renovations, and more fees are now included in the monthly rent. And if you're not a heavy sleeper and manage to get an apartment with a nice view, be prepared to be jolted awake by the incredibly loud train that runs through downtown in the early hours of the morning.
Overall, I would not recommend Canal Street Flats to anyone looking for a safe and comfortable living experience. The higher price is not justifying staying here, and it might as well be spent on a better building in downtown or commuting a little farther for the same price. While the new management may be trying their best, they have a long way to go to make this building a livable space for its residents.
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Property Manager Responded
April 10, 2023
Dear Anonymous,
Thank you for taking the time to provide your feedback about Canal Street Flats. We are very excited about all the changes in our community including our newly renovated apartment homes. All homes now include stainless steel appliances, wood floors, modern cabinets updates, and full-size washer and dryer. Part of some of our changes were to limit non-resident access to the community by adding Gatewise to the parking garage along with nightly patrols. Please understand that our preventative measures at the community are not an implied guarantee of security or residents' safety. Since acquiring Canal Street Flats, we have also implemented a smoke-free building policy, so please let us know if you are experiencing an issue and we will address accordingly. I understand you feel our rental rates have gone up; however, we are still one of the most reasonably priced communities in the neighborhood. Please feel free to contact me directly so we can discuss your concerns ...
further.
Respectfully,
Winter Bates
wbates@livehilltop.com
Max of 2. We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and a $200 fee (non-refundable) for the second pet. Pet rent is $20 per month, per animal, along with an annual $25-$35 pet screening fee per pet. There i...