This is the worst apartment complex I have ever lived in, from day one they were incredibly incompetent and didn’t care about fixing issues.
When I first toured the apartment complex, there was a different management company, the staff was amazing and friendly, and they had given me an offer of 1 month free.
Then I emailed them to accept the offer and got no response for a week, so I went into the office, they said that there was new management and they couldn’t give me the 1 month free
...because that was the other management company.
Eventually, after much back and forth they finally gave me the 1 month free, but then I got on the elevator after getting my keys and they were advertising 2 months free.
This was just the beginning of the problems with the management, because it took 2 months for them to get me my mailbox key and put me into the package system. Even worse, it took almost 4 years for them to put me into the ButterflyMX doorbell app.
The elevator near my apartment was broken for months after I moved in, and was frequently out of order, this made bringing groceries upstairs more difficult as I didn’t have a car for most of the time I lived here.
The apartment I toured was very nice and clean but the apartment I received had several problems like broken blinds, scratched up tub, sticky carpets, and closets that smelled like smoke.
My dryer was not drying very well for 3 years, and every time I went to the office to complain, the manager would tell me that the exhaust just needs to be cleaned. Eventually, maintenance discovered that they painted the exhaust shut on the outside, so for 3 years I had to run the dryer multiple times to get stuff dry.
Flushing one of the toilets would cause urine and stuff from the other toilet trap to come up, this was absolutely disgusting and I was embarrassed to have guests see this. Maintenance said multiple times that this was impossible and they never attempted to fix it.
There was a leak from outside when it rained and they had to “fix” it 4-5 times but not before ruining my area rug that I have yet to find a suitable replacement, since it is no longer sold by the company I bought it from.
The worst thing about this apartment is that they suggested this it over another one that was available, which this apartment was next to the stairwell, which wasn’t a problem at first but after a little while the doors would break and because they refused to fix the hydraulic systems, they would slam constantly.
Max of 2. We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and a $200 fee (non-refundable) for the second pet. Pet rent is $25 per month, per animal, along with an annual $25-$45 pet screening fee per pet. There i...