If I could give it a Lower Rating than 1 star I would.
Here are my reasons not to rent at Catalina Crossing.
I rented the 2 bed 2 bath sub-ground level. If it rained the porch flooded. when the landscaping company came by with the leaf blowers they would blow all the debris into my sub-ground porch. On top of that the bugs would get stuck on my porch, so I was left with Bettles crunching under my feet every time I came or went.
There are only 2 employees for the complex, the maintenance guy,
...and the office Girl. the office hours are more like 930-11am then 1-3pm. The office is closed on the weekends, and the girl is always on lunch, so If you get packages delivered she will never tell you and never be able to get them.
Dog poop is often found around the complex in the rocks or on sidewalks or even on the road because nobody picks up, I've even found some on my stairs!
I received the wrong Mailbox keys and couldn't get my mail for over 2 months!
My parking spot was taken up by someone else, so I double checked, and the office girl said it was mine. I told her someone was in it she said she would take care of it. So I waited a week, then I started parking in what I thought was my spot. I received a nasty note from the other person who parked there, so I took the note to the office, and the girl said that the spot was double assigned and she would give me another one. The other spot was on the other side of the complex. After parking on the other side of the complex for 2 months, I get a note from the office in my mailbox from the girl whom I had told I couldn't open my mailbox, dated 2 months prior, that I can now park in the original spot.... So I parked there and got another note on my car, but I kept parking there anyway.
I signed a 6 month lease, and paid all 6 months at once. I told the girl that I would be out after 6 months, and would not stay. she said ok. 5 months rolled around, and I had received no lease renewal notice and had not been contacted by the office at all. So I went to the office and told the girl I would be moving out in 30 days which is normal for most places. She stated that I needed to do a 60 day notice. I told her I never received a lease copy or a renewal notice, and I am moving out of state. She said she would have to talk to her manager and get back to me. I didn't hear anything for a week so I went to the office again, the girl stated she had not yet talked to her manager.
Max of 2. Life can be RUFF. Relax in comfort with your furry friend at your side! Pets welcome upon approval.