This is the absolute worse place to live. You are spending more money for bad services. There are cheaper places in the area that you can go for better services.
1. Angela (the front desk manager) is the rudest & most unprofessional person I have ever meet. She starts off being nice for a few months until you realize she does not care. After I moved out, she told me not to contact the office and bother her with a stupid matter that she refused to do after she told me she would do it. What was
...this stupid matter, one may ask? It was asking for a receipt that she promised to send, itemizing my last rent payment that I needed for tax purposes (Even though it is required by law that landlords submit receipts). She should be fired! I asked for her bosses contact but she ignored my request, so I hope they are reading this instead!
2. In the state of Michigan, landlords are required to pay tenants back their security deposit within 30 days. Angela believes she is above the law and sends your check after 30 days (not even post marked on the 30th day but after). It is basically whenever it is most convenient for her.
3. Maintenance: You must put in several requests, call the front desk (just to be told to fill out another request), before anything gets done. Once they complete the task, it’s a quick fix that breaks again within the week, and you must go back to task 1 (put in a new request).
4. Bugs: I keep my windows closed and doors locked but every summer, there is a bug problem. I put in request and they would stuff the windows with toilet paper (which did nothing). One year they brought in an exterminator, but the following years they used their “quick fix” solutions which meant it stopped for a few days until the bugs created a new hole through the toilet paper.
5. One pro is that the area is quiet, but the con is that you can hear everything and I mean EVERYTHING. That can be loud neighbors who walk heavy upstairs, the kids who love to run around or the couple who is having their *special* time.
If you want rude service, thin walls, broken items, and bugs, then this is the place for you!
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