No Redeeming Qualities
December 26, 2018 - Review from Apartments.com
This company is a nightmare, and I have low standards. From necessary apartment repairs that take six weeks and multiple phone calls (leaking plumbing, broken balcony door, nonfunctional outlets) to the sorry state of the building (all external doors/locks being broken and virtually unusable to weeks at a time, broken emergency exit lights, burned out bulbs everywhere, generally filthy, everything smells like weed all the time) to repeated errors with communication, mistakes on my lease, and the ...
absolute ordeal that is trying to get them to fix anything without physically showing up in their office and refusing to leave until they deal with it... because, of course, half the time emails and phone calls are ignored or dropped.
When they do get around to "fixing" something, it's always incomplete and leads to yet another round of trying to get them to do something. For example, when my sink was "repaired," it was repaired incorrectly so that it occasionally dumps water all over the floor *and* they did me the huge favor of installing roaches at the same time.
Furthermore, they've made the wonderful choice of demanding that we choose whether or not to renew our leases (signed from July) by the end of December, and that they're going to start showing our apartments in January. AKA, only halfway through the one-year lease.
Do yourself a favor and never, ever rent from Gaslight. Get out while you still can.
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