Great Apartment, worst Management I've Ever Experienced
March 29, 2023 - Review from Apartments.com
Horrible. I've lived in a lot of rentals, but the negligence of the staff is insane. The hot tub has been broken and poorly maintained. The ducks spend more time in it than people do. The gate for our "Gated Community" has been broken since I moved in when they promised me it would be fixed in a week's time. Our water has been shut off at least once a month, usually with no notice. I've had to get a gym membership just so I could shower when they shut it off and I have to get ready for work. My ...
car was hit while it was parked overnight in my paid parking spot on Thanksgiving by a man that was hired by the apartment to paint the exterior of the building. He was convicted of a DUI and a hit-and-run. My car was towed for being parked in a fire lane while we were unloading boxed during move-in, after management told me it would be fine there. That cost me $320. The very first night we moved in, management did not have a key ready so they gave us an access code. The code stopped working at midnight, and we were locked outside in the cold for hours. It was a Saturday night, so the office was closed till Monday and maintenance said they could not help us. I spent $250 on a locksmith because of their mistake. Our faucet broke, and when they fixed it they managed to break the dishwasher. My partner wanted to pay for an additional covered parking spot, and they said they would let him know - that was 7 months ago. And after all this, they are raising our rent. I explained all of the issues we've had, and they still said they have to raise our rent.
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Property Manager Responded
April 5, 2023
Due to the nature of your concerns, we think it would be best if we spoke with you directly. Please stop by our office at your earliest convenience so we can discuss these claims. We look forward to speaking with you soon.
Max of 2. The refundable pet deposit is a one-time fee of $250. The pet rent is $30 per pet per month.