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June 19, 2025 - Review from Apartments.com
I’ve been in 3 diff units in this complex - overall it’s been good, but I’ve also had horrible experiences with water leaks. Apt are NOT new so the water leaks I can’t blame the management on this and when it has happened in two units (1 where I had to be removed from as it was extremely bad), management handled it the best way they could and were helpful through the process. IN My current unit the bathroom ceiling has leaked at-least once each lease. The complex is kept clean for the most part, ...
if all the units were updated I’d renew a lease here every year as long as the price makes sense. he gym could use an upgrade, so I prefer going to the gym elsewhere for a fee than what we have here. The location is great as it makes it easier to get to most places I need. The staff overall have been kind, I’ve definitely met some who were just not kind in there, but overall most are nice and been helpful. The maintenance men do a good job coming as fast as possible even- so just be patient!
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Property Manager Responded
June 20, 2025
We appreciate your detailed feedback. It's great to hear that you find our location convenient and our team helpful. We're sorry to hear about the water leaks you've experienced and we're committed to addressing these issues promptly. We also take note of your suggestions for improvements. Please feel free to reach out to us at 1 972-447-2800 or colonnademgr@willowbridgepc.com if you have any further comments or suggestions.
Sincerely,
The Colonnade at Willow Bend Management Team
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