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Cross Creek Preserve Apartments

5000 Western Ave, Knoxville, TN 37921

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Cross Creek Preserve

5000 Western Ave
Knoxville, TN 37921
Cross Creek Preserve in Knoxville, TN - Building Photo
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  • 1–2 Bedrooms
  • 896–1,083 Square Feet

About Cross Creek Preserve

Located in a beautiful wooded area in Knoxville, Tennessee, you will find the perfect apartments at Cross Creek Preserve. Our charming community is centrally located within minutes of downtown Knoxville. It has irresistible entertainment, fine dining, and great shopping destinations, making it easy to experience the best Cross Creek Preserve offers. Easy access to local highways and Interstates 640 and 40 makes your commute a breeze. There's always somewhere to explore from our convenient location. Pricing and Availability subject to change. Some or all apartments listed might be secured with holding fees and applications. Please contact the apartment community to make sure we have the current floor plan available.

Cross Creek Preserve is located in the Westside Neighborhood and 37921 Zip code of Knoxville, TN.

Unique Features and Amenities

  • Enjoy a quieter wooded setting at home while keeping downtown Knoxville within easy reach for dining
  • Everyday errands, shopping and dining are convenient from Cross Creek Preserve, so picking up grocer
  • Free Wi-Fi in Clubhouse and Poolside
  • From breakfast before work to dinner at home, the all-electric kitchen gives you a practical space f
  • Give clothes, shoes, luggage and everyday extras more room with spacious walk-in closets available i
  • Give your dog some serious room to run. Cross Creek Preserve's exceptionally large dog park offers p
  • Hardwood flooring brings warmth and character to the apartment while creating a classic foundation f
  • Keep seasonal decor, outdoor gear and belongings you don't use every day tucked away instead of taki
  • Major Kitchen Appliances
  • Need a little extra space with some personality? Select apartments offer a loft that can become a ho
  • No Weight Restrictions for Dogs
  • Pets Welcome
  • Play Area
  • Soft carpeting adds warmth and comfort underfoot and creates a cozy feel in your living space.
  • Step outside your apartment and trade the treadmill for some fresh air. The community walking trail
  • Storage Units
  • Take care of a quick document or business task without another stop around town with convenient copy
  • Tall trees and established landscaping give Cross Creek Preserve a more peaceful, natural feel than
  • When an urgent maintenance need comes up outside regular office hours, on-call maintenance gives res
  • Whether you're commuting across Knoxville, heading downtown or traveling farther through East Tennes

See All Amenities

Property Contact Info

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Office Hours

Monday9:00 am–6:00 pm
Tuesday9:00 am–6:00 pm
Wednesday9:00 am–6:00 pm
Thursday9:00 am–6:00 pm
Friday9:00 am–6:00 pm
Saturday10:00 am–4:00 pm
SundayClosed

Floorplan Pricing and Availability

  • 1 Bedroom

    The Padgett

    1 Bed, 1 Bath, 928 sq ft
    Available Now

    Availability Details

    Availability DateUnitSq Ft
    Available Now1014928

    Unit 1014 Amenities and Features

    Features

    • High Speed Internet Access

    The Lillie

    1 Bed, 1 Bath, 896 sq ft
     

    Availability Details

    Availability DateUnitSq Ft
    UnavailableThe Lillie896 sq ft

    Model Amenities and Features

    Features

    • High Speed Internet Access

    The Mays

    1 Bed, 1 Bath, 928 sq ft
     

    Availability Details

    Availability DateUnitSq Ft
    UnavailableThe Mays928 sq ft

    Model Amenities and Features

    Features

    • High Speed Internet Access
    Show Unavailable Floorplans
  • 2 Bedrooms

    The Weldon

    2 Beds, 1.5 Baths, 1083 sq ft
    Available Now
    Cheapest 2 BedroomThis is the cheapest 2 Bedroom at this Property

    Availability Details

    Availability DateUnitSq Ft
    Available Now13041083
    Available Now17071083
    Available Now21091083

    The William

    2 Beds, 1.5 Baths, 1083 sq ft
    Available Nov 24

    Availability Details

    Availability DateUnitSq Ft
    November 24, 202617001083

    Unit 1700 Amenities and Features

    Features

    • High Speed Internet Access

    The Weldon

    2 Beds, 1.5 Baths, 1083 sq ft
     

    Availability Details

    Availability DateUnitSq Ft
    UnavailableThe Weldon1083 sq ft
    Show Unavailable Floorplans
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Property Information

  • Renovated In Feb 2023
  • 152 Units
  • 3 Stories
  • Built in 1978

Lease Terms

  • 4 - 13 mo

Fees and Policies

The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.

Required Fees

One-Time Basics

Due at Application
Application Fee Per ApplicantiCharged Per Applicant.$75.00
Due at Move-In
Administrative FeeiCharged Per Unit.$175.00

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Features and Amenities

Living Area Features

  • Walk In Closets

Map

5000 Western Ave, Knoxville, TN 37921

Getting Around

  • 30 / 100 Somewhat walkable

    Few day-to-day needs are within walking distance

  • 10 / 100 Minimal public transit

    Few or no transit options

  • 40 / 100 Fairly bikeable

    Somewhat suitable for bicycle commuting and/or recreation

  • 100 / 100 Exceptionally car friendly

    Excellent access to freeways and/or major arteries, with almost no chance of parking problems

Scores provided by Local Logic details

Getting to Know the Area

  • 40 / 100 Restaurants

    Some restaurants within a few minutes

  • 20 / 100 Cafes

    Some cafés within walking distance

  • 20 / 100 Nightlife

    Some bars within walking distance

  • 40 / 100 Shopping

    Several shops within walking distance

  • 20 / 100 Noise Level

    Multiple sources of noise nearby

Scores provided by Local Logic

Renters Reviews and Ratings

3.4
8 Renters Reviews

Worst mistake was moving here

December 6, 2025 - Review from Apartments.com
Terrible place to rent. They never said anything about there cockroachs, nor do they keep up the property itself. Maintenance sucks! They fixed my heat, but left a huge mess, and they left my door unlocked. Please take my advice and avoid this place at all costs

Property Manager Responded

December 15, 2025
We’re sorry to hear that your experience did not meet your expectations, and we appreciate you taking the time to share your feedback. Regarding the heating issue, our maintenance team responded promptly and stayed late on a Friday evening to ensure you were not left without heat over the weekend. During the repair, some debris did fall when the access hatch was opened; however, maintenance did return to clean the area. We apologize for any inconvenience this caused and take concerns about cleanliness and securing units seriously. We value our maintenance team’s dedication and responsiveness, and we are always looking for ways to improve our processes based on resident feedback. In regard to pest concerns, we do have a professional pest control service through Orkin that services the property every Friday. Our records indicate that no pest control requests were submitted since April, so we were under the impression there were no ongoing issues. We strongly encourage residents to submit ...
service requests as soon as concerns arise so we can address them promptly. We appreciate your feedback, as it helps us continue to improve our community and services.

Cockroachs

April 19, 2025 - Review from Apartments.com
Nice one the outside, but infested with bugs on the inside. Biggest cockroachs I've ever seen. If you don't like bugs this isn't the place for you

Property Manager Responded

April 21, 2025
Thank you for providing feedback. We understand how important a comfortable and pest-free home is, and we take concerns like this very seriously. We have a professional pest control partnership with Orkin, and we’re confident they can resolve any issues you’re experiencing. Please contact the office at 865-584-4624 to address any ongoing issues, thank you.

Beautiful setting

March 8, 2023 - Review from Apartments.com
Complex is hidden in a beautiful setting close to everything. Good value.

Property Manager Responded

March 9, 2023
Thank you for taking the time to share your experience, we really appreciate it. We hope you continue to enjoy the community, please don't hesitate to reach out if we can ever help with anything!

Enjoying my apartment

February 18, 2023 - Review from Apartments.com
Love that these have washer and dryer connections and a comfortable sized space. The office and maintenance staff has been great so far.

Property Manager Responded

February 19, 2023
Thank you for the awesome feedback! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!

I love living here!!

February 3, 2023 - Review from Apartments.com
I have lived here over 4 years and it has been great. I love my great big apartment! Anytime I have had any issues they have responded quickly.

Property Manager Responded

February 4, 2023
Thank you for taking time to give us feedback. We are happy to hear how much you enjoy your home! Please never hesitate to reach out to the office if you need anything. We appreciate you!

Lived here 6yrs

December 16, 2022 - Review from Apartments.com
Maintenance here is a joke. The office is never helpful with anything or knowledgeable at all. The property is a mess. There is no playground, no tennis court that is usable (it's filled with storage units that aren't ours currently), & the gym is teeny tiny with no air conditioner or heat. The only positive of this neighborhood is that you can have your pets here, but only 2. There is a nice area to walk your dogs. Other than that, the apartments themselves are cramped & extremely cheap with ...
floors chipping & shades breaking & leaks all the time among other things. If you can help it,do not live here. Wouldn't recommend to anyone I care about.
Read More

Property Manager Responded

December 19, 2022
Thank you for bringing this matter to our attention. Our goal is to deliver a great experience and we missed the mark. Please reach out to our team as soon as possible so we can discuss any ongoing issues you have at 865-584-4624. Kindest regards, Tanya Hall

Great for Price

September 20, 2015 - Review from Apartments.com
Cross Creek is beautiful with bunches of mature trees and a forest like setting. The apartments are ok on the outside. They are older but they have been well maintained. The inside was clean when we moved in. The rooms seem small at first but they get the job done. There are no overhead lights in any room other than the kitchen and dining room as well as no fans. I have not had a problem with bugs. The apartment staff are super nice and helpful. I would recommend this complex to anyone!

I have been here for 3 years!

August 11, 2015 - Review from Apartments.com
I have live in these apartments for 3 years and love it! They are older apartments but there is a lot of space for the price! It is a very good value!

Nearby Schools

West High School

Knox County School District
3300 Sutherland Avenue
Public School - Grades 9-12 (1474 Students)
In Attendance Zone5 minute drive / 2.4 miles away
8/10

Northwest Middle School

Knox County School District
5301 Pleasant Ridge Road
Public School - Grades 6-8 (798 Students)
In Attendance Zone3 minute drive / 1.0 miles away
3/10

Pleasant Ridge Elementary School

Knox County School District
3013 Walnoaks RD
Public School - Grades PK-5 (299 Students)
In Attendance Zone3 minute drive / 1.3 miles away
7/10
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.

About GreatSchools Data on ApartmentHomeLiving.com.

Points of Interest

Time and distance from Cross Creek Preserve.

Arts Museums and Landmarks

Sunsphere

810 Clinch Avenue
9 minute drive / 4.32 miles away

Tennessee Theatre

604 South Gay Street
9 minute drive / 4.63 miles away

Bijou Theatre

803 South Gay Street
10 minute drive / 4.68 miles away

Big Box and Retail

Walmart

6777 Clinton Hwy
6 minute drive / 2.87 miles away

Kroger

2217 N Broadway St
9 minute drive / 4.65 miles away

Petsmart

250 E Emory Rd
11 minute drive / 5.19 miles away

Colleges and Universities

South College - Knoxville Campus

3904 Lonas Drive
4 minute drive / 1.63 miles away

Pellissippi State Community College - Division Street Campus

3435 Division Street
4 minute drive / 2.22 miles away

The University of Tennessee, Knoxville - Knoxville Campus

527 Andy Holt Tower
8 minute drive / 3.88 miles away

Groceries

Food City

6710 Malone Creek Dr
6 minute drive / 2.86 miles away

Kroger

2217 N Broadway St
9 minute drive / 4.65 miles away

Hospitals

East Tennessee Childrens Hospital

2018 Clinch Ave Sw
7 minute drive / 3.59 miles away

Fort Sanders Regional Medical Center

1901 W Clinch Ave
7 minute drive / 3.63 miles away

University Of Tennessee Medical Center

1924 Alcoa Highway
7 minute drive / 3.7 miles away

Parks and Recreation

Lakeshore Park

6410 S. Northshore Drive
7 minute drive / 3.51 miles away

Adair Park

1807 Adair Dr
10 minute drive / 4.77 miles away

First Creek Park

1240 Cottage Place
10 minute drive / 4.89 miles away

Cross Creek Preserve has 5 parks within 5.3 miles, including Lakeshore Park, Adair Park, First Creek Park, Fort Dickerson Park, and Mary Vestal Park.

Shopping Centers

640 Plaza

4424-4462 Western Ave
1 minute drive / 0.61 miles away

Northwest Plaza

4423 Western Ave
2 minute drive / 0.81 miles away

5604-5610 Western Avenue Shopping Center

5604-5610 Western Ave
2 minute drive / 0.92 miles away

Cross Creek Preserve has 5 shopping centers within 1.4 miles.

Nearby Neighborhoods

Norwood

Studio to 3 Bedroom Apartments from $920
View Rentals

West Knoxville

Studio to 6 Bedroom Apartments from $850
View Rentals

Marble City

Studio to 6 Bedroom Apartments from $799
View Rentals

Rental Price Ranges in the Area

BedroomAverage RentCheapest RentHighest Rent
Knoxville Studio Apartments $1,389$850$2,129
Knoxville 1 Bedroom Apartments $1,553$720$4,310
Knoxville 2 Bedroom Apartments $1,722$850$5,099
Knoxville 3 Bedroom Apartments $1,986$699$4,721
Knoxville 4 Bedroom Apartments $1,487$700$3,516
Knoxville 5 Bedroom Apartments $1,505$799$7,912

Nearby Apartments

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Viewing: Cross Creek Preserve | Desktop Version | Listing Updated: 09/22/2026

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