I had a water leak for over 3 weeks. The A/C was backed up an leaked water over the slippery stained concrete, from one room in to several rooms. The leak was in the washing room/storage area. It ruined clothing & other things that I had to claim via renters insurance. Two weeks in a row they sent a service technician that, just shop vacuumed the water up. When I complained about it not being fixed properly, they said put some towels down!! The windows in the units during the winter months drip
...puddles to the floor with condensation. After a while I had large amounts of black mold, which we complained we were getting sick. They hired one of their people to inspect it. I then contacted the city, which they then told me we are willing to let you out of your lease or to a different unit ( costing more and another deposit with no promise the same issues wouldn't be present. I didn't want to because of how the windows looked as well as water damage around them.) . The problem with this is that I would have to take more time away from work which I have missed a lot having to go to the hospital for my 4 year old son. This leaves me to have to pay for another deposit & more time I can't afford away from work to move. They towed my car from my parking spot, that I pay monthly for because it was a rental, which they knew I had my car in the shop. I have repeatedly asked for a new parking spot, the one I requested they told me wasn't available until May 31st. There is a new tenant in that spot with a sticker that say valid until next year.( I have been here for at least 7 months and still don't have a sticker ) I have service request from when I moved in that have yet to be completed. I fill out service request and on there, it ask if they have permission to enter the facility. I checked no, because the other half does not work, and would be available to be present when the work is complete. They enter without my consent several times. to put bleach around the windows etc... to cover there tracks. I have a hidden camera they didn't know about. This whole ordeal is a mess. Lastly, there isn't any staff after 9-5, so if you work one plan on missing work to follow up or get something done. You also can't get delivery here to your door. there are rats in the building. Remember for every complaint like this, there were several that just moved on and took the loss. I will be seeking lawyer on this matter to see if there is a way to leave this situation in a fair way
Max of 2.