I would not recommend Domain Apartments
October 19, 2022 - Review from Apartments.com
Fiduciary Real Estate Development owns the Domain apartment building in Madison, WI. My experience living in their building since August ‘21 has been terrible. I would never recommend this apartment to anybody for housing. Property management is slow to act and un-eager to provide excellent service. It took 9 months to have kitchen cabinetry replaced that was water damaged before I moved in. It took 2 months for them to fix my HVAC in the middle of the summer. They kept trying to just replace the ...
wall unit over and over which didn't work, and never sent out a professional HVAC technician. The garage door was broken and removed from the building making it completely insecure from unauthorized individuals gaining access to the inside of the apartment. This went unfixed for 4 months. Theft and vandalism to property inside the building occurred during this time. My girlfriend had her motor vehicle which was parked inside the parking garage vandalized. The building was graffitied and upon removing the paint the buildings windows were made extremely dirty, and the property management has said they will not clean the multiple story high windows, which residents are unable to clean themselves. They have an annual end of summer pool party that property management supplies alcohol to underage individuals at. No service by a liquor licensed business and no checking of ID's, nobody ensuring people are not over-served. I have witnessed this going on at the summer party, as a resident, two years in a row. The parking garage smells like a trash dump, it is covered in liquid streaming from the dumpsters all over the floor of the parking garage making it smell horrible. The building's management is a nightmare and I would never recommend it to anybody as a place to live. I can’t speak to the quality of other Fiduciary properties but Domain is poorly managed.
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Property Manager Responded
October 25, 2022
Jack, thank you for leaving your feedback. We've received your review on several platforms and are happy to continue connecting with you directly. We'll continue to listen and talk with you on any issues you'd like to discuss. You are also welcome to contact our property team by phone, e-mail, or in-person if you feel your concerns have not been addressed. Thank you again, - The Domain and Fiduciary Real Estate Development Teams
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