I recently left Duvall Westside after a year of living at the property. After moving to a new place, I received my Final Security Deposit Disposition Letter from Sage Ventures.
From my $1,000 deposit, I was charged $296 for “damage to the floor” and $225 for an “extra coat of paint.” I understand that there are always disagreements between what is considered damage and what is considered normal wear and tear, but I found this to be excessive.
Frankly, to charge someone $225 for an “extra coat
...of paint” is ridiculous. Typically, apartments are repainted before being handed over to the next tenant, but apparently not in this case.
When you sign your lease, there are a number of items listed that, if damaged, the management will charge you for. Unsurprisingly, “an extra coat of paint” wasn’t one of them. Regardless, I was charged with it anyway.
Attempts to reach out to the company have gone nowhere so far. And my requests to see invoices for the repair work or my offer to compare images that I took before moving out with theirs, have been ignored. It is a shame that the management company has resorted to things like this in order to squeeze every nickel out of departing residents.
Finally, I would like to address the most common complaint held by residents, the trash problem. The grounds of the complex are often littered with garbage. The likely problem is that once the garbage is picked up, the dumpsters would fill up almost immediately. When this happened, residents would be forced to leave their trash near the dumpsters or placed it outside their doors, or just anywhere around the complex. The management would send an email almost weekly to remind residents to pick up their trash, but pick it up and put it where? Sadly, this seemed to be the only solution that the management had for the problem. During my year of living there, the trash problem never improved and the result was a complex constantly littered with trash.
Needless to say, I won’t be doing business with this management company ever again.
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