I cannot stress it enough: anywhere else is better than Eastwood on Grand. I lived there for 1 year, and it was the worst year of my life. I was constantly anxious, scared, and uncomfortable living in my apartment.
The biggest incident here was an apartment fire. The fire was in the unit below mine, and I was NEVER notified that the fire occurred. I came back from my vacation, and my front door to my apartment was unlocked. Anyone could have walked right in and stollen all of my belongings. All
...my windows were open as well. There was fire and smoke damage across every inch of my apartment. I called the apartment manager, and asked when they were going to clean my unit. Soot stained every single surface, all of my personal property, the walls, the floors, EVERYTHING. I had to move in to a hotel for 10 nights. And throughout those 10 days, I fought tooth and nail to get the apartment manager to agree to clean my unit. They came to "inspect" it, and claimed that I was overreacting and no other tenant was "complaining" about the smoke. She said she did not smell any smoke and did not see any damage. She also said she had no idea why I was even calling to "complain" about it. My apartment was completely unlivable. I demanded they get a professional to come look at it after being treated like absolute garbage. The professional confirmed the need for the entire unit to be cleaned by a fire and restoration service. I had to continue to call each day to ask when they were cleaning it. It took me days before they finally got United in to clean my apartment.
There was also a flood in the unit directly above mine. Half of the ceiling tiles fell through the ceiling. I called each day for 7 days to get them to come replace the tiles. Spiders were infiltrating my bathroom during these 7 days.
I rented a garage from December through April. The first key they gave me was to a garage that was filled all the way to the door with garbage and junk. I sent a picture to the apartment manager and asked for a different garage. She said that tenants leave their items after they end their garage lease and that I should just throw out the items. The garage was PACKED with garbage. I said that it was not my job to clean their garages. She gave me a key to a different garage that has a motorcycle in it and some other items.
Please, please, please, do not rent from Eastwood on Grand or any other Artisan Apartments. I wish someone had warned me before.
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