Lots of problems!
February 14, 2026 - Review from Apartments.com
The building is nice and clean, the rooms are well insulated but do have some weird quirks and thin paint. Mail pickup is a bit of a hassle, the trash chutes are regularly broken, and trash valet and other fees add to an already pricier rental price. The building has implemented some restrictive guest policies on public areas.
My biggest complaint is the billing. Staff and management seem pretty disconnected, so it getting information is very tricky and slow. As a matter of policy, the ...
building doesn't handle move-out cleaning themselves, they charge it all to your security deposit regardless of the condition you leave the room in, so do not expect to get your security deposit back (and if you get any money back it is very delayed). I've had several billing mistakes made during my time, only some were remedied.
I was charged an extra month of rent after ending my month-to-month renewal. Original lease documents were not available on the resident portal (save yours as you submit it!), and no documentation was given for my month-to-month lease, so they were able to get me on some fine print.
It is what it is. Just expect that the actual amount you pay will be more than the advertised price.
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Property Manager Responded
February 18, 2026
Hello. We understand how important clear communication is, especially when it comes to deposit timelines and financial matters. We appreciate you sharing your experience and want to ensure your concerns are reviewed thoroughly. We would value the opportunity to connect with you directly to better understand the details and provide clarity. At your earliest convenience, please reach out to elevenfiftyclayleasing@cimgroup.com so we can assist you further and work toward a prompt resolution.
Max of 2. Maximum of 2 pets per-residence.