DO NOT MOVE HERE
June 6, 2023 - Review from Apartments.com
We have dealt with mice and major roach/pest problem. Whatever their pest control company sprays does not work, and we’ve had to buy our own pesticides and mouse traps. I keep my apartment clean to which management even stated that my apartment was clean, and the people next to us may be causing the roaches to come into our apartment. Our apartment had many issues from the people before us that we were not repaired (holes in the wall, giant stains and paint chips, lights out, tub without ...
caulking, etc). We were shown pictures of an apartment with floor, but ours had carpet. People constantly break into cars at night, and I’ve seen people checking locks as I’ve left to work early in the morning. For the past five months I keep having charges for not having renter’s insurance show up on my statement, and I do have renters insurance so I’ve had to call them every month to have them remove the charge. I could go on and on. I’m only giving a star because the maintenance workers are great.
While we were having issues with the roaches and were planning to move out, they constantly ignored my emails and calls. Now they are still ignoring my emails and calls about getting my security deposit back…avoid this place at all costs. The good reviews are probably just from contests/promotions going on in exchange for a good review.
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Property Manager Responded
July 6, 2023
Hello,
We can't seem to find you in the system to assist you with your issues further. We can happily schedule our pest control company to inspect and treat your unit for all pests and rodents. Pest Control Services our property every week, so once we can verify which unit you are in, we will ensure this is prioritized and addressed accordingly. Please give us a call or reach out via email so we can get this taken care of for you promptly.
Thank you,
Embassy House Management
embassyhouse@assetliving.com
361-851-0050
Max of 2.