Don't. Do. It.
March 29, 2026 - Review from Apartments.com
The most recent bad thing to happen at this complex is while I was moving, the kitchen sink backed up. This was at least the 5th time it happened. Since I was in the process of moving, I hadn't been there for several days and came home to it. Who knows how long it had been like this, but I could smell it before I even opened the door. The sink overflowed with disgusting water and greasy black "stuff" and ruined the carpet, flooring, a lot of my stuff, and a couple of cabinets. Maintenence ...
unclogged the sink a day or so later, but did not clean anything. The last three times this happened, they called in carpet cleaners. This time....nothing. just kept telling me I had to have my apartment, including the carpets, professionally cleaned before I moved out. I called two companies who said they would not clean carpets since it was a maintenance issue, somethingabout liability. And I don't feel I should have had to clean them after this mess. We also went without a working toilet 3 times... once for up to 6 days. In a ONE BATHROOM APARTMENT. Hence the reason I counted down the months until I could leave. There was nothing luxurious about this place. 10/10 do not recommend. And this is just the tip of the iceberg. So many things are wrong with this "luxury" complex. I cleaned the best I couldn before tirning in my keys, which took three times as long since I could only handle being inside for about 10 minutes at a time due to the mildew stench. I know they're going to hold back my security deposit and I don't even know that I care anymore. I'm just so tired of dealing with this place. I will say, Nick and his office staff were very nice. Too nice to work for a place like this.
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Property Manager Responded
April 7, 2026
Hi Angela,
We’re sorry to hear about your experience and appreciate you sharing your feedback. We’re glad to hear that Nick and the office staff made a positive impression during your time in the community.
We do want to clarify that our records show that any service requests were addressed throughout your residency, and our maintenance team responded accordingly. Concerns like plumbing issues are taken seriously, and when reported, we work to resolve them as quickly as possible.
Regarding move-out charges, these are based on the condition of the apartment at the time of inspection and in line with the lease agreement. If you have questions about your final account or charges, we’re happy to review them with you directly.
We understand that your experience did not meet expectations, and we appreciate you taking the time to share your perspective. If you’d like to discuss anything further, please feel free to reach out to the office.
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