f there was an option to give zero stars, it would be the score for the awful management at Global. This has been an OUTRAGEOUS experience for my daughter living in the unsafe and unsecure building and parking lot of Global Houston Apartments. There is rarely security presence at night, especially at the parking lot across the street from the building. Global charges $50 monthly to park in this unsecured lot and my daughter’s catalytic converter was removed from her parked vehicle overnight.
...While getting the $1K repair, she has a rental car and Global authorized the rental car to be towed because she didn’t do a virtual parking pass, as she was unaware of the policy. The tow company is the usual predatory company taking advantage of people, and charged a college student $455 to release the rental car. Global had the discretion to have the towed vehicle released and decided to be rigid in their parking pass policy after already being negligent with security. I was told “they can’t control criminal activity.” Of course they can’t, but they had complete authority to extend leniency to an already victimized resident. The lack of support and accountability is disappointing and disgusting. DO NOT RENT HERE.
Max of 2.