First of all I want to say I have enjoyed living in the Hathaway House over the past few years, but this past year has seen the bloom quickly fall from the rose.
Where to begin?
Dogs - Like a previous review mentions there has been an influx of dogs introduced into the building. This is a flagrant violation of the terms. Emotional support dog is a bogus classification, these are not service dogs. There is a difference. A service dog is a dog trained to do a specific task and is a working dog.
...An emotional support animal is a term people created to bring dogs into spaces that they are typically not allowed or welcome.
Suspect fees - We are now being charged upon renewal, a shady 120.00 "administration fee," What this really is is another rent increase above the agreed upon rate. It is slipped into the renewal letter toward the bottom. What does that cover? What are we paying for exactly?
Also we are being charged $50 for the new 1980's throwback lobby no one asked for, (and its construction that inconvenienced us for months), and the gym that no one asked for and many of us do not use. Usually upgrades are a normal capital expense and are used as a selling point for prospective tenants. I don't see why we, the long term residents, should have to foot this charge.
Staff Turnover - Perry, our longtime maintenance supervisor was let go. This is a true loss to the residents who have come to consider him like a part of the family.
Theresa, who for many, is the true manager of this building and also its beating heart has announced her upcoming retirement. That will also be a huge loss.
The building itself is great. Tons of closet space, solid mid-century construction, large balconys and well maintained. Great neighbors who look out for one another.
Sadly after my current lease term expires, I will be looking to reside elsewhere.
Property Manager Responded