Highland Terrace Apartments

door. The police caught him, and he turned out to be one of the homeless people living near the apartment. I raised my concerns to Highland Terrace for better watch over the premises, but they did nothing. Because the car thief (now convicted of a felony), lived outside before his trial, I was scared walking out all the time, and every homeless person walking around there creeped me out. I put in a notice of breaking my lease and left early, but Highland Terrace insisted that I couldn't break my contract even though I legally could because of the unsafe conditions. Save yourself the hassle that I went through and live someone safer.

student slum on 13th street both inside and out. The current resident provided us access to our assigned apartment. We found the apartment was terrible. There was a ceiling fan in the living room that was dangerously low(probably against code as it would have hit my 6ft son in the forehead), and the apartment was well worn. We selected Highland Terrace apartments because it was advertised to have a washer/dryer hook up and a dishwasher and from the web page it looked to be a pleasant place to live. There was neither in our assigned apartment. When we returned to the rental office, they stated that those apartments do not have washer/dryer hookups--some of their other apartments have them but those apartments would not be available to us. They said they would remove the fan (it gets very hot in Knoxville), install a dishwasher and clean up the apartment however they would not install a washer/dryer hookup. We requested our $200 fee back because what our apartment did not have the amenities as advertised and we thought we had contracted for, we were told by a not too nice staff that we could not have the $200 back because it was late in the season and they would have to try and rent that apartment. This was mid June...there was plenty of time to find a new renter had it been a nice apartment and not the slum it was. So we are leaving this message for YOU to be aware...we feel this was bait and switch...where it appears that you will have a beautiful apartment and when you arrive to move in you see it is a slum apartment--and you do not get what you bargained for...they are the winners because they keep your application fee either way. A costly lesson for us. The good news is that there are many much nicer apartments with many more amenities available a bit further away from UT and more importantly there are multiple bus services available in Knoxville--some free that make communting very easy.