Hinkston Pond Apartments

moved out a month ago and have yet to see my security deposit returned. I emailed all 6 (!) office emails I have for them and got no response. When I called to ask about it, they said it was still "processing" and would get back to me by the end of the day... Of course I still have yet to hear from them about it. Rent anywhere else but here!

I’ve ever had as a customer!! My apartment is roomy and comfortable. In addition, the community is conveniently located. I recommend this property to all of my friends. Thanks so much Hinkston Pond!

smokes in the bathroom and the smell and the ash somehow gets into my ventilation system and it makes the dust settle in the bathroom. Not really a big complaint but that’s it. Again, this place is an amazing place to live in.

behind their materials under the bathroom sink, the window sills were black, cracks in the doors, items left behind in the kitchen drawers ,bugs in light fixtures, and bug traps on top of the kitchen cabinets. When I addressed the issues and had a second walk through with the maintenance office staff, she stated that my apartment will not be cleaned and that I needed to clean it myself. A few days later I started noticing these small brown bugs(one at a time). I killed a few and brought them to the office in a zip-lock bag for diagnosis by the maintenance staff. I spoke with the maintenance staff and they stated that they had NEVER seen them before. I did not believe them because I had truly never seen them before. I killed a few more (in the kitchen cabinets, drawers, stove, counter)and had them diagnosed by a licensed exterminator. He informed me that they are called German Cockroaches. They are the worst to kill because they lay eggs every 30 days. Maintenance came to spray but they came back. After my repeated conversations with Riverside Property Management, they sent a "licensed" exterminator to perform treatments to my unit and several surrounding units. Unfortunately after a 2 month hiatus, the bugs are back and I now have to request for the exterminator to come once a month. My door buzzer is also broken. Maintenance has come at least 5 times to "fix" it. Its becoming such a hassle and I am OVER IT. Not work the headache at this point. I do have 6 months left and I believe that the new office staff will turn things around but I will not be resigning. I encourage whoever is reading this to reconsider other options.

when it comes to enforcing the rules and has done a great job cleaning up the property from the drug dealers honestly I really thought this place was a lost cause until Riverside stepped in and since then it’s gotten better and better!!! I love my apartment I liked the area very much which is why I moved here in the first place. I guess you can say I am very happy with my place and wanted to share with all the people looking for a good place to stay I would recommend Hinkston Pond!

in the promised to fix them 5.Maintenance never answers the phone even for emergencies 6.Office never answers the phone 7.Washers and dryer machines never work