Warning: looks can be deceiving
December 19, 2023 - Review from Apartments.com
Lots of things were great: the unit, location, amenities, office staff (Emily) price
HOWEVER , be aware that you are signing a lease with LCM, a terrible leasing company who looks for ways to take your money and put blame on you . Here are some issues:
1. We do not have pets but during our initial tour and signing, we asked if we’d be able to pet sit once in a while and we were given a “yes.” Come to find an eviction warning a week later taped on our door saying that we broke the agreement ...
because we watched a dog for the weekend. We apologized and reminded them of what we talked about. They said going forward, as long as we asked permission it would be alright to per sit (we were there 3 years, we probably pet sat 4 times) BUT then they denied us and said we needed to pay the pet deposit.
2.My car was stolen from their underground parking structure. How did they handle that? The LCM lady reached in her purse and handed me a gift card she didn’t want while the cops are gathering my information - no further follow up or apology
3. Security deposit - do not expect to get it all back, we are a clean, professional, practical couple who took care of our apartment. At the time of move out we spent hours (alongside our mothers) doing a deep clean of our apartment and thought we would for sure get our deposit back, thinking we went above and beyond with cleaning - we believed they purposefully embellished “damages” so they would be able to keep more money - we were shocked at how much they kept after how long and hard we cleaned
So if any of these issues above will bother you, I’d suggest finding an apartment building run by a better company than LCM.
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