Extremely Disappointed – Especially During a Medical Crisis
June 27, 2025 - Review from Apartments.com
I rarely leave reviews, but I feel compelled to share my experience given the serious nature of what I’m going through. I am currently 9 months pregnant and have been living without central air conditioning for nearly a month. Despite multiple attempts to resolve the issue through internal channels, management has yet to provide a meaningful or timely solution.
The temperatures inside my unit have repeatedly hit over 90 degrees, making it not only uncomfortable but medically unsafe. The property ...
management provided me with a single portable A/C unit, which is entirely inadequate to cool the space. In addition to being ineffective, the unit is also causing power surges and electrical issues, which is extremely concerning.
What makes this even more frustrating is that I am responsible for the electricity bill, and I now have serious concerns about how this situation will impact my utility costs. I'm paying for a solution that doesn't work, and the lack of proper air conditioning is starting to take a toll on my health due to the added stress and heat exposure.
This situation has gone far beyond an inconvenience—it's become a serious safety concern, especially during a high-risk stage of pregnancy. The lack of urgency and empathy from the management is incredibly disappointing.
If you’re considering living here, please keep this experience in mind, especially if you have children, medical conditions, or are expecting. Comfort and livability are one thing, but basic human safety and responsive management should be non-negotiable.
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Property Manager Responded
November 21, 2025
Thank you for bringing your concerns to our attention. We're sorry to hear about the issues you're experiencing with your AC. We'd like to have someone from our team take a closer look and help resolve this for you. When you have a moment, please email us at hollis7601-pm@pegasusnext.com. We look forward to assisting you.
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