Avoid at all Costs
January 19, 2019 - Review from Apartments.com
Upon taking possession of this apartment (we were never allowed in the apartment before taking possession as it was being repainted and new rug installed) we suffered from allergic reactions from a smell that was always present. We liked the location so we tried to remedy the situation by employing several solutions at our own expense even after the complex hired a vendor to ozone the apartment. We purchased a Bio shield UV-C Air sanitizer system, a ozone generator, AND hired our own vendor for a ...
bio-sweep elimination treatment for a total cost of $500. We felt the apartment was uninhabitable due to the fumes which raised serious concern for our health subjected to prolonged exposure. Due to our concerns and the inability to eliminate the source of the fumes, we were forced to move only after four months. We approached the complex management for flexibility with the lease break provision and were pointedly denied any relief. Our strong recommendation is to avoid Hunters Point Apartments in Zionsville, IN. The property management gave us minimal customer service consideration to rectify the source of the smell. Avoid this complex, there are plenty of better places to live. Deeply disappointed with them.
The attached photos show possibility of mold in windows and dirty furnace.
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Property Manager Responded
January 22, 2019
Hi Michael, we would like to apologize for any inconveniences that have occurred during your stay with us. Please know that we do our best to provide our residents with an amazing home and excellent service. We are sorry that we did not hit the mark with you and thank you for being patient and understanding while we tried to work things. We apologize that the concessions and offerings we made to you were not satisfactory.
Max of 2.