Application process: I applied & leased sight unseen. Oscar was helpful, informative, polite, and most importantly, ORGANIZED. I originally applied at IMT Cool Springs, they were unorganized to the highest degree (Jake & female manager), did not communicate in writing and lacked business acumen. Move in process was smooth due to the organization of the office staff. Everything was laid out when I arrived.
Building/Apartment looked clean upon arrival. Walls were freshly painted, washer and dryer
...clean, dish washer clean, NO SIGNS OF PEST as the previous review states. I mostly buy fresh fruit and vegetables which I leave out of the refrigerator and I have had no pest problems. I can't really speak to all the amenities as I have only seen them, due to covid, some are restricted or appointment only, as they should be. They are clean and well kept like the rest of the property. Complaints are so small that I hate to mention them but I like to be fair b/c someone out there is as picky/crazy as I. The windows are not soundproof/insulated AT ALL. There is a school (or daycare) nearby & when the kids are outside they can be heard extremely clear, like on my conference calls with the window closed clear. This is a business/shopping district located close to the highway, in a direct flight line to the airport, & near a railroad--all of those things can be heard w/ the windows closed.
As expected I can hear my neighbors having a conversation (not clearly, just voices.) To the right, I swear they play the same song everyday & my Shazam won't pick it up dangit (LOL). To the left is the worst, we share a bedroom wall & when they engage in coitus the headboard and the loud moans wake me up. The same neighbor had a party (during covid) the first night I moved in so this was to be expected I assume.
There is a parking garage, with PLENTY of parking, that people speed through. Management has tried to mitigate such by the use of speed bumps but they are not on all levels and I assume some people do not care. For me, that is good enough b/c living in large cities, I am used to having parking at a premium. From someone's previous review, yes the gate arm has broken before BUT it is just the arm! There is an actual GATE (FOB use, always locked) used to get into the garage. The arm being broken is a moot point when there is an entire gate that you have to wait to open.
Max of 1.