Take your money elsewhere!!!
December 22, 2022 - Review from Apartments.com
The units themselves are outdated and poorly maintained, I had waters spots on my kitchen ceiling when I moved in that has still not been fixed. There is a perpetual leak in my sliding glass door that has not been fixed and is beginning to mold the carpet. Every spring my unit is infested with ants due to the slab construction and the building being located in a literal swamp down wind of a garbage dump. I have had to call emergency maintenance 3 times in an 18 month period for severe water leaks ...
due to faulty plumbing in my unit as well as neighboring units.
The property manager is the most unpleasant, unprofessional person I have ever met. It took 6 months to replace a door shattered by the landscapers and every time I called to follow up, there was a new excuse. More recently, I called about the rent increase and was greeted with a gleeful explanation of how great the rental market is (for owners) and to expect continued increases in the future. They praised other property owners for jacking the rent up by hundreds of dollars a month without pause or a hint of sensitivity to what that means for struggling families. Part of the explanation included a bald faced lie that the MONTHLY water bill for ONE building is in excess of $22,000. I'm no utility expert but I find it incredibly hard to believe that a building with ~20 units can use more than a thousand dollars of water per unit per month.
The pros?
The other office staff is very polite when you are able to get a hold of them.
The maintenance crew is very nice and seems to respond in a timely manner for smaller repairs. Although they have struggled with basic tasks in the past (4 separate visits to replace a doorknob)
The complex is located in a very convenient area
In summary: Do not even entertain the thought of renting here.
To the property owners: I highly recommend a re-evaluation of your property management before you lose more families due to their astonishingly unprofessional mannerisms and abrasive nature.
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Property Manager Responded
December 28, 2022
Hi, Mike. We are disappointed to see these claims as they do not accurately portray the situation at hand and do not paint our team in an accurate light. Based off our previous interactions, we think that our community may not be a good fit for you. We wish you the best of luck in your future endeavors.
Max of 2.