Terrible Experience
July 27, 2026 - Review from Apartments.com
I submitted my application after being directed to the online application website by the leasing office. The website confirmed that my application was submitted, but no one has provided a timeline for when I can expect an update. I've called the office multiple times, but no one answers the phone or returns my calls. The lack of communication has been very frustrating and has left me uncertain about the status of my application. Better customer service and timely communication would make the ...
application process much smoother.
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Property Manager Responded
August 3, 2026
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced during the application process. Our goal is to provide timely communication and excellent customer service, and we regret that this was not your experience. Application processing times can vary depending on the verification process and the volume of applications being received. We encourage you to contact the management office or stop by in person so we can review the status of your application and provide an update. We appreciate your feedback and will use it as an opportunity to improve our communication with prospective residents.
Max of 2. $250 non-refundable fee.