they don't take care of the property
February 1, 2022 - Review from Apartments.com
The apartments are nice, and it has nice amenities however they do not take care of this place. The dog parks do not get shoveled, and turn to ice. They plow the snow into the dog park so you can barley get in. They also do not plow the snow right away and you are going to have to shovel, and walk through the snow. If you live in the annex, people are not suppose to park against the fence, but they do so sometimes you'll be stuck in your parking spot, unable to get out without moving it 300 times ...
first. they don't tow anyone so don't worry about the signs
theey also encourage people to park in a parking garage during the snow, yet you will have to walk a mile to get your car. yes there are other dog areas but they are so small you can barley fit 2 dogs.
Read More
Property Manager Responded
February 3, 2022
Hello, we are disappointed to learn of your review. We love to hear that you have enjoyed your apartment and the plethora of amenities we offer, but we are sad to hear your concerns regarding the most recent snow storm. As you know, we started notifying residents of the snow storm in the middle of the week. Unfortunately, due to the uncertainty of the storm’s timeline, we weren’t able to solidify a concrete snow removal plan until the storm was completed. As soon as the snow removal company notified us of their estimated arrival time, we communicated with all residents – which was early Sunday afternoon. This communication clearly stated that the back lot (surrounding the Annex) would be cleaned Monday morning. We also encouraged residents prior to the storm to take advantage of free covered parking in a local garage to help avoid the need to move your vehicle multiple times or have to dig your car out. While the garage may not be conveniently located on the property it is available for ...
FREE for your use, and there are plenty of services in Manchester to help you get back to your apartment safely where you don’t have to walk a mile. We apologize that the dog park most convenient to your apartment is not fully accessible at this time, but due to the overabundance of snow we have received this winter we are limited on where were can put it. However, as you stated, there are two additional dog parks on property that you are able to access, one of them is just north of the Annex. While these alternatives may not be what you are used to, they are readily available. If you have any additional concerns, please do not hesitate to reach out to us. ~The Lofts at Mill West Leasing Team
Up to two total animals allowed: includes cats, dogs, and other animals. $50 per month per dog.