Terrible Maintenance Service and Unresponsive Management
January 8, 2024 - Review from Apartments.com
I've had an incredibly frustrating experience with Londonderry Apartments due to their abysmal maintenance service and unresponsive management. The lights in my kitchen have been out for a week, and despite multiple calls for assistance, no one has bothered to show up and fix the issue.
Living in a place where basic amenities like functioning lights are neglected is unacceptable. I expected a prompt and efficient response to such a fundamental problem, but Londonderry Apartments has failed to ...
meet even the most basic standards of tenant satisfaction.
Additionally, the plumbing situation is a nightmare. If your bathroom happens to be clogged, be prepared to endure days of inconvenience and frustration. Multiple calls are required just to get them to acknowledge the issue, let alone send someone to fix it. It's astonishing how little they seem to care about the well-being and comfort of their residents.
I strongly advise potential tenants to think twice before considering Londonderry Apartments. The lack of urgency in addressing maintenance issues and the disregard for tenant concerns make this place a regrettable choice. Save yourself the trouble and look elsewhere for a more responsible and tenant-friendly living environment.
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Property Manager Responded
April 25, 2024
We're genuinely sorry to hear about your experience, Hamidreza. It's important to us that all our residents have a positive living experience, and your feedback is crucial in helping us improve. We hope that we've been able to resolve everything to your satisfaction and there are no outstanding maintenance issues at this time. If there is anything we can assist with, please contact us directly at 240-632-9883 so we can resolve any issues promptly. Thank you.
Max of 2. Londonderry is a pet-friendly apartment community. We welcome dogs and cats, up to 2 pets per apartment. For dogs, the combined adult weight of up to two dogs must not exceed 150 lbs. There are no breed restrictions. There is a $300 refundable pet...