0 Stars Please!
July 22, 2025 - Review from Apartments.com
Margeaux Metairie is disgusting! On our move-in date, the dishwasher had dirty dishes in it and the oven was completely filthy. They painted the inside of the white cabinets black, what the hell are they trying to hide?! With the inside of the cabinets being black, it was hard to notice that the bathroom sink had a leak. They claim they have the units professionally clean prior to new tenants moving in. Well either way, we like to double clean for our own peace of mind. We proceeded to vacuum the ...
place before moving some boxes in. Our vacuum was completely full of dirt; I thought to myself that there was absolutely no way this unit was professionally cleaned. 3 weeks after moving in, we started experiencing bites and find bed bugs on our belongings! We believe it was a prior infestation because till this day, we still have no furniture, and our mattress is brand freaking new. The pest control guy even said "Wow, by how big the bug is, they must've been here growing for a while". Now they want us to live out of trash bags for weeks while they do treatment. In addition to that, we discovered mold growing in the ceiling in our bathroom! When we first noticed it, we told management immediately. It looked like maintenance came to spray it just to cover it up. Well, a week later, the mold started to come through the paint and started spreading! Now they cut a giant hole in the ceiling and I am left without a shower for 2 days while they fix it. If they would've just fix issue to begin with, the problem wouldn't have escalated to this. This is completely insane to make their tenants live like this. They want me to pay a fee for breaking my lease when they provided me an insufficient unit.
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Property Manager Responded
July 31, 2025
The apartment did not have any reported bed bug activity prior to you taking possession. Once bed bugs were reported, we responded promptly with professional treatment and conducted weekly follow-up inspections. The most recent inspection found no live bed bugs. Please note that it typically takes up to 30 days for treatment to be fully effective.
Regarding the bathtub leak, our maintenance team initially inspected the area and found no active leak at that time. As a preventive measure, they applied an antimicrobial treatment (Aftershock) to inhibit any potential mildew growth. When the issue was reported again approximately a week later, we re-inspected the area, identified the source of the leak, and took immediate corrective action. Our team removed the affected sheetrock, repaired the leak, installed new sheetrock, and verified that there was no remaining moisture present.
Max of 2.