My stay at Marq 31 has been overall a very pleasant experience. While no place is perfect, at this complex the good seems to outweigh the bad. All in all, I would definitely recommend this complex if you are looking to stay in the Greenway area.
Pros:
1) The amenities here are excellent. The gym is very well equipped and is rarely busy. The sky lounge is an especially good place to host your guests.
2) The maintenance team here is very punctual. I have yet to have an issue that was not
...resolved within a day or two at most.
3) Very pet friendly. They offer a dog walking service for free, which is unheard of to me anywhere else.
4) The staff is (mostly) very helpful and are very receptive when you need them. Sterling in particular is very friendly and has gone above and beyond to help me out during my stay.
5) In previous places I have lived, attending an apartment sponsored function is the last thing I would ever think to do in my free time. Not the case here. Marq 31 throws some great events hosted by the complex, and are genuinely fun to attend. Do yourself a favor and try them out.
Cons:
1) While this complex is usually pretty quiet, the pool seems to transform into a free-for-all party zone on the weekends. The overcrowding is a real turn off for those seeking a nice relaxing day in the sun, as it is dominated by a loud drunken mob.
2) People at this complex seem to have an aversion to picking up after their dogs. There is dog poop everywhere you turn. I can't exactly blame this on management as I have seen them picking up after people often, but the problem persists nonetheless.
3) The majority of my experiences with the staff have been great, but Chris who works at the front desk seems to have a perpetually bad attitude. Asking him a question will usually get you a rude snarky response in return, as if you are wasting his time by simply asking a question. I wish I could say this was an isolated incident, but his hostile attitude has been pretty consistent in all my dealings with him. If you need help and Chris is the only one at the front desk, save yourself the condescending attitude and come back when the other guys are there as they are both very friendly.
Max of 2. We are pet friendly and do not have a weight limit! Breed restrictions apply. Two pet maximum per home. Contact Leasing Office for more information.