Photos
- 1–3 Bedrooms
- $1,599-$2,409Pricing
- 906–1,291Square Feet
About Marshall Springs at Gayton West
Marshall Springs at Gayton West offers upscale apartment living in the Short Pump/Glen Allen area, blending classic colonial-inspired architecture with modern comfort. This Enriched Lifestyle Community™ features thoughtfully designed homes with granite countertops, spacious floor plans, garden tubs, and private balconies or patios, plus select upgrades like vaulted ceilings. Residents enjoy resort-style amenities including a swimming pool with cabanas, 24/7 fitness center, clubhouse with billiards, outdoor fireplaces and grilling areas, a playground, and beautifully landscaped courtyards. With controlled-access buildings, valet trash, and a prime location near major highways, shopping, and dining, Marshall Springs delivers a refined, convenient, and welcoming place to call home.
Marshall Springs at Gayton West is located in the 23059 Zip code of Glen Allen, VA.
Property Contact Info
Floorplan Pricing and Availability
Marshall Springs at Gayton West offers 1 to 3 Bedroom apartments starting from $1,599 and having 906–1,291 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >1 Bedroom
Ambler
From $1,599
1 Bed, 1 Bath, 906 sq ftAvailable NowModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft View Details $1,599 Available Now 103 906 $1,599 Available Now 106 906 $1,599 Available Now 203 906 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Model Rent and Fees
Model Price Range
- $1,599 - $1,749
Current Available Pricing
- $1,599
Deposit
- $500 deposit
Unit 103 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 103 Rent and Fees
Unit Price
- $1,599
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,599 - $1,749
Unit 106 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 106 Rent and Fees
Unit Price
- $1,599
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,599 - $1,749
Unit 203 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 203 Rent and Fees
Unit Price
- $1,599
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,599 - $1,749
Apartment Model: AmblerFrom $1,5991 Bedroom, 1 Bath, 906 sq ftAvailable NowFloorplansPhotos![]()
Ambler - Image 1 ![]()
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Ambler - Image 4 ![]()
Ambler - Image 5 ![]()
Ambler - Floorplan 6 ![]()
Ambler - Floorplan 7 Apartment Unit: 103Apartment Model: Ambler$1,5991 Bedroom, 1 Bath, 906 sq ftAvailable NowApartment Unit: 106Apartment Model: Ambler$1,5991 Bedroom, 1 Bath, 906 sq ftAvailable NowApartment Unit: 203Apartment Model: Ambler$1,5991 Bedroom, 1 Bath, 906 sq ftAvailable NowMadison
From $1,689
1 Bed, 1 Bath, 937 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,689 Available Now 108 937 $1,689 Available Now 201 937 $1,689 Available Now 301 937 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Model Rent and Fees
Model Price Range
- $1,689 - $1,789
Current Available Pricing
- $1,689
Deposit
- $500 deposit
Unit 108 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 108 Rent and Fees
Unit Price
- $1,689
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,689 - $1,789
Unit 201 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 201 Rent and Fees
Unit Price
- $1,689
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,689 - $1,789
Unit 301 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 301 Rent and Fees
Unit Price
- $1,689
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,689 - $1,789
Apartment Model: MadisonFrom $1,6891 Bedroom, 1 Bath, 937 sq ftAvailable Now![]()
Madison - Floorplan 1 ![]()
Madison - Floorplan 2 Apartment Unit: 108Apartment Model: Madison$1,6891 Bedroom, 1 Bath, 937 sq ftAvailable NowApartment Unit: 201Apartment Model: Madison$1,6891 Bedroom, 1 Bath, 937 sq ftAvailable NowApartment Unit: 301Apartment Model: Madison$1,6891 Bedroom, 1 Bath, 937 sq ftAvailable Now2 Bedrooms
Monroe
From $1,783
2 Beds, 2 Baths, 1061 sq ftAvailable NowCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft View Details $1,783 Available Now 203 1061 $1,783 Available Now 204 1061 $1,783 Available Now 304 1061 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Model Rent and Fees
Model Price Range
- $1,783 - $1,883
Current Available Pricing
- $1,783
Deposit
- $500 deposit
Unit 203 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 203 Rent and Fees
Unit Price
- $1,783
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,783 - $1,883
Unit 204 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 204 Rent and Fees
Unit Price
- $1,783
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,783 - $1,883
Unit 304 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Outdoor Space
- Yard
Unit 304 Rent and Fees
Unit Price
- $1,783
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,783 - $1,883
Apartment Model: MonroeFrom $1,7832 Bedroom, 2 Bath, 1061 sq ftAvailable NowFloorplansPhotos![]()
Monroe - Image 1 ![]()
Monroe - Image 2 ![]()
Monroe - Image 3 ![]()
Monroe - Image 4 ![]()
Monroe - Image 5 ![]()
Monroe - Image 6 ![]()
Monroe - Image 7 ![]()
Monroe - Image 8 ![]()
Monroe - Image 9 ![]()
Monroe - Floorplan 10 ![]()
Monroe - Floorplan 11 Apartment Unit: 203Apartment Model: Monroe$1,7832 Bedroom, 2 Bath, 1061 sq ftAvailable NowApartment Unit: 204Apartment Model: Monroe$1,7832 Bedroom, 2 Bath, 1061 sq ftAvailable NowApartment Unit: 304Apartment Model: Monroe$1,7832 Bedroom, 2 Bath, 1061 sq ftAvailable NowWythe
From $1,804
2 Beds, 2 Baths, 1031 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,804 Available Now 102 1031 $1,804 Available Now 208 1031 $1,804 Available Now 301 1031 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Model Rent and Fees
Model Price Range
- $1,804 - $1,904
Current Available Pricing
- $1,804
Deposit
- $500 deposit
Unit 102 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 102 Rent and Fees
Unit Price
- $1,804
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,804 - $1,904
Unit 208 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 208 Rent and Fees
Unit Price
- $1,804
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,804 - $1,904
Unit 301 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 301 Rent and Fees
Unit Price
- $1,804
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,804 - $1,904
Apartment Model: WytheFrom $1,8042 Bedroom, 2 Bath, 1031 sq ftAvailable Now![]()
Wythe - Floorplan 1 ![]()
Wythe - Floorplan 2 Apartment Unit: 102Apartment Model: Wythe$1,8042 Bedroom, 2 Bath, 1031 sq ftAvailable NowApartment Unit: 208Apartment Model: Wythe$1,8042 Bedroom, 2 Bath, 1031 sq ftAvailable NowApartment Unit: 301Apartment Model: Wythe$1,8042 Bedroom, 2 Bath, 1031 sq ftAvailable NowFranklin
From $1,909
2 Beds, 2 Baths, 1074 sq ftAvailable NowLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,909 Available Now 208 1074 $1,909 Available Now 304 1074 $1,909 Available Now 304 1074 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Model Rent and Fees
Model Price Range
- $1,909 - $1,959
Current Available Pricing
- $1,909
Deposit
- $500 deposit
Unit 208 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 208 Rent and Fees
Unit Price
- $1,909
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,909 - $1,959
Unit 304 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 304 Rent and Fees
Unit Price
- $1,909
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,909 - $1,959
Unit 304 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 304 Rent and Fees
Unit Price
- $1,909
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,909 - $1,959
Apartment Model: FranklinFrom $1,9092 Bedroom, 2 Bath, 1074 sq ftAvailable Now![]()
Franklin - Floorplan 1 ![]()
Franklin - Floorplan 2 Apartment Unit: 208Apartment Model: Franklin$1,9092 Bedroom, 2 Bath, 1074 sq ftAvailable NowApartment Unit: 304Apartment Model: Franklin$1,9092 Bedroom, 2 Bath, 1074 sq ftAvailable NowApartment Unit: 304Apartment Model: Franklin$1,9092 Bedroom, 2 Bath, 1074 sq ftAvailable Now3 Bedrooms
Washington
From $2,199
3 Beds, 2 Baths, 1291 sq ftAvailable NowModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft $2,199 Available Now 302 1291 Unit 302 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Hardwood Floors
- Tile Floors
- Walk-In Closets
- Window Coverings
Unit 302 Rent and Fees
Unit Price
- $2,199
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $2,199 - $2,409
Apartment Model: WashingtonFrom $2,1993 Bedroom, 2 Bath, 1291 sq ftAvailable NowFloorplansPhotos![]()
Washington - Image 1 ![]()
Washington - Image 2 ![]()
Washington - Image 3 ![]()
Washington - Image 4 ![]()
Washington - Floorplan 5 ![]()
Washington - Floorplan 6 Apartment Unit: 302Apartment Model: Washington$2,1993 Bedroom, 2 Bath, 1291 sq ftAvailable Now
Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (804) 374-9883 to schedule a tour.
3D Tours
Fitness Center
Clubhouse And Pool
1BR, 1BA - Ambler
2BR, 2BA - Monroe
The Ambler- 1BR, 1BA
The Wythe- 2BR, 2BA
The Monroe- 2BR, 2BA
The Washington 3BR, 2BA
Property Information
- 420 Units
- 3 Stories
- Built in 2013
- View Property Website
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Lease Terms
- 12 mo
- Short Term Lease Options
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.
Required Fees
One-Time Move-In Fees
- Due at Move-In
- Administrative FeeiCharged Per Unit$350
- Due at Application
- Application Fee Per ApplicantiCharged Per Applicant$50
Other Fees
Pet Fees
- Pet FeeiCharged Per Unit$400
- 3 Pet Limit
Cat
Dogs
Breed restrictions apply; Restricted breeds: Akita, Alaskan Malamute, Chow, Doberman, German Shepherd, Great Dane, Rottweiler, Saint Bernard, Shar Pei, Siberian Husky, Pit Bulls, American Staffordshire, Staffordshire, Bull Terrier and any mixes of...
Parking Fees
- Parking FeeiCharged Per Vehicle$0/mo
- Parking FeeiCharged Per Vehicle$150/mo
Surface Lot
Garage Detached
Storage Fees
- Storage RentiCharged per rentable item$35/mo
- Storage DepositiCharged per rentable item$0
- Storage RentiCharged per rentable item$50/mo
- Storage DepositiCharged per rentable item$0
- Storage RentiCharged per rentable item$75/mo
- Storage DepositiCharged per rentable item$0
Storage Small
Storage Medium
Storage Large
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
Community Features
- Corporate Housing
- Clubhouse
Outdoor Features
- Courtyard
- Cabana
- Controlled Access
- Patio
Recreation and Fitness
- Fitness Center
- Playground
- Pool
Interior Features
- Windows
- Balcony
- Fireplace
Kitchen Amenities
- Granite Countertops
Living Area Features
- Vaulted Ceiling
Map
4501 Marshall Run Cir, Glen Allen, VA 23059
- Shopping
- Colleges
- Grocery
- Medical
- Parks
Map
Hours and Contact Info
Call Us - Open Now!
Currently Closed
By Appointment
| Monday | 9:00 am–5:30 pm |
| Tuesday | 9:00 am–5:30 pm |
| Wednesday | 9:00 am–5:30 pm |
| Thursday | 9:00 am–5:30 pm |
| Friday | 9:00 am–5:30 pm |
| Saturday | Closed |
| Sunday | Closed |
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about Marshall Springs at Gayton West
Where is Marshall Springs at Gayton West located?
Marshall Springs at Gayton West is located at 4501 Marshall Run Cir, Glen Allen, VA
What is the current rent range at Marshall Springs at Gayton West?
1 Bedroom to 3 Bedroom Apartments at Marshall Springs at Gayton West currently range from $1,599 to $2,199
When is the leasing office open?
- The office Hours for Marshall Springs at Gayton West are
- Monday 9:00 am–5:30 pm
- Tuesday 9:00 am–5:30 pm
- Wednesday 9:00 am–5:30 pm
- Thursday 9:00 am–5:30 pm
- Friday 9:00 am–5:30 pm
- Saturday Closed
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
1 2
Showing 1-12 of 21 Reviews
STAY AWAY FROM MARSHALL SPRINGS!!
July 5, 2025I am currently a resident at Marshall Springs. Me and my roommates stay here at marshall springs was going great. Until about 3 weeks in, Our inconsiderate upstairs neighbors ran there bathtub and overfilled it causing it to leak down 8 of our walls, coming out of our breaker box and internet box. And you know accidents happen. But when we tried to contact maintenance it took them 3 hours to get to our apartment which was a EMERGENCY. They then only provided de-humidifiers and fans. They did NOT ...replace the walls or even check to find mold. Over a few months after me and roommate started getting very sick caused by mold. They haven’t done anything. The maintenance takes at least 2 weeks to even hear back from them about a work order. My faucet was leaking since I moved in and it’s just been an awful stay. In January we had some more inconsiderate neighbors move in with 2 massive dogs that bark all day and all night. The sound of the dogs and the people upstairs literally keeps me and my roommate up at night. Here at Marshall Springs you pay WAY too much money for what you are getting. This was my first time with apartment living and it wasn’t a good first impression. I absolutely hated my year at marshall springs and would recommend people stay away from 4565107. Also LISTEN TO THE NEGATIVE REVIEWS!Property Manager Responded
July 8, 2025Thank you for taking the time to share your experience. We are truly sorry to hear about the challenges you and your roommates faced during your time at Marshall Springs. What you’ve described does not reflect the standard of service and care we strive to provide, and we sincerely apologize for the distress and inconvenience this caused. We understand how serious water damage and noise disturbances can be, and we regret that our response did not meet your expectations—especially in what you described as an emergency situation. Your feedback regarding maintenance delays and communication is deeply concerning, and we take these matters very seriously. We would appreciate the opportunity to learn more about your experience and work toward a resolution. If you’re open to it, please reach out to us directly at success@thebreedencompany.com. Your insights are invaluable in helping us improve, and we want to ensure that future residents have a better experience. Thank you again for your ...feedback, and we wish you all the best moving forward.
Read MoreReview from Apartments.com
Poor maintenance and management.
December 25, 2024I wish I could say our time here has been at least decent but between the maintenance staff and management I cannot in sane mind recommend that anyone attempt to live here. Initially the people in the leasing office are very sweet and try to make you feel welcome, but after you have a single issue they will ignore and scorn you in hopes that you give up and leave them be. When we initially moved here we had issues with our AC unit. This went on for months before an untrained member of their ...maintenance staff attempted to replace our AC coils. While welding they proceeded to trip the sprinklers, flooding our apartment. They at first tried to give us a 'temporary hotel room' but after much fuss they moved us to a new vacant unit. This unit also had AC issues for weeks before they decided to hire a qualified HVAC technician to evaluate our problem, even after the prior flooding incident. Fast forward to now and it seems as if a new issue arrives every month and their urgency to get anything fixed simply doesn't exist. We have been having issues with the breaker randomly flipping in our second bedroom, in which we received a delayed email response asking if we had fixed it OURSELVES. This has left us without wifi or power in one of the bedrooms we pay every month to be able to use. Honestly, the anxiety and stress of attempting to get in contact with anyone reliable is overwhelming and if you're reading this, it's not worth it, find somewhere else.Property Manager Responded
December 30, 2024Thank you for sharing your feedback and highlighting your concerns. We always strive for excellence. We’d love to connect offline to understand more. If you’re open to it, please reach out to us at success@thebreedencompany.com. Looking forward to your response.
Read MoreReview from Apartments.com
Cost more to leave than to stay !!!
February 22, 2024I wish I could leave a positive review but when you’ve lived somewhere for 5+ years and get overly charged when moving out due to expanding your family (which should be a joyous time) but in turn charges an arm and TWO legs for normal wear and tear. My family and I moved March 2023 and were garnished over 2,000 for trash bags left by mistake (pregnancy brain) and normal wear and tear . Now I’m left with a negative bank account and trying to figure out how to buy my baby’s formula . I saw in ...another post that they were given the option to lower the cost which all I received were snarky remarks. Thanks for the “wonderful” experience !Property Manager Responded
February 28, 2024Hi! We apologize for the negative experience you had when moving out. Thank you for sharing your feedback, please email our customer service team with more details at success@thebreedencompany.com.
Read MoreReview from Apartments.com
No maintenance stay away
September 5, 2023refused tool repair a beeping smoke detector up a fifteen foot ceiling for weeks. That's weeks of listening to constant beeping with maintenance saying "oh we need a ladder. We will come back," and then not returning. The office was no help either. If you want to sleep at night find some place else.Property Manager Responded
September 21, 2023Thank you for following up about your smoke detector. We hope to finish addressing this matter as soon as possible. If our team has still not resolved your repair request, please email us at marshallsprings@thebreedencompany.com.
Review from Apartments.com
Weed smell, poor service and rude staff
September 2, 2021The main reason why I moved was because the apartment had weird smell, on doing the research I found out that it was weed smwll coming from the vents, apparently other tenants were smoking weed on a regular basis. The apartment will charge you arm and leg when you are moving out. The service was their 3rd class. Front office staff is extremely rude specially Dustin. They charged me $421 for 2 mirrors in master and guest baths by saying that the silver paint was fading on side of mirrors. They ...will charge you even for not returning the discount card which they gave me when I moved in first. All in all not a very good place to live.Property Manager Responded
September 8, 2021Thank you for sharing your feedback with us. We are sorry to hear that you did not have a positive move-out experience, and we hope that we may resolve your concerns. Please email us directly at marshallsprings@thebreedencompany.com.
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Stay AWAY AT ALL COST
June 20, 2021I moved to this property bc during my tour I feel in love with not only the apartment I was shown but also the actual amenities/community amenities like the pool for instance. I regret this decision with all of my being. The office staff is the absolute worse. I wont get into allllllll of the issues from the pisspore cleaning that was done before I moved in which I have pictures of to the fact I'm just getting a working key to the storage unit which shouldve been addressed immediately. The ...excuse is they are short staffed in maintenance. And for the love of all things holy don't you dare call and complain about a neighbor. Cause they wont do anything but give you the option to transfer even though you're not the one causing the problem. For the price of these apartments you would expect better. Believe every negative review you read about this place. Its true. Don't be like me. I read the reviews and still moved here. And now I'm paying for it. Its other places here in Short Pump that you can move to. You'd probably get much better service and treatment.Property Manager Responded
June 29, 2021While we are naturally disappointed to hear that you are less than satisfied with your living experience, we assure you that we take your feedback seriously and are committed to making things right as soon as possible. At your earliest convenience, please contact us at 804-622-3242 or marshallsprings@thebreedencompany.com so we may discuss your situation further. Thank you so much for your patience and cooperation in advance.
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Beware!
November 16, 2020This place may look nice on the outside and in a good location but beware of the property management. They promise a lot but do not deliver. Our fridge did not work for over 5 months. We complained many times but management would never do anything about it. We threw away hundreds of dollars in food to which they responded we should contact rental insurance. I’ve spoken with other residents that have had similar appliance problems and even AC problems and it took months to fix or never was fixed. ...Many people are planning to move out as soon as their lease is up and one is breaking it early because it’s so bad. I finally wrote a bad review after throwing away another freezer and fridge full of food away at which time they called and offered all new appliances that would be here in two weeks. The appliances never came. Over a month later after complaining repeatedly they finally said that no new appliances were coming and they would move a refrigerator in from a vacant apartment. They moved that fridge in which works, but the door opens into the kitchen blocking the whole already small kitchen off and making it extremely difficult to get groceries in. We immediately called and requested the door be changed to the other side and here we are two weeks later still waiting for the part. The service is here is terrible! When you call into the management office you’re often on hold for a long time or even hung up on. There are many other apartments around here that are very nice. If we had known any of this before moving into the area we would’ve never come.Property Manager Responded
December 4, 2020While we are naturally disappointed by your feedback, we appreciate you letting us know about concerns with our service. Rest assured that we will use your comments to help us improve our community from top to bottom. If you have any additional information to share, please feel free to email us at success@thebreedencompany.com, and one of our team members will take care of you right away. Thank you.
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Caution Prospective Residents
January 31, 2019I encourage all prospective residents to pay close attention to the negative reviews. From my one interaction with a staff member this past weekend, I can believe that the negative reviews have some merit. After viewing and loving this property online, I decided to visit the property in person. I do not live in the Richmond area, and I went on tours at three other apartment communities earlier in the day. I decided to save Marshall Springs for last because I liked that property the most and also ...because they closed the latest. This site and on the clubhouse door both show that the office opens at 9:30 a.m. and closes at 5:30 p.m. Monday through Saturday. On Saturday, January 26, 2019, my family and I visited Marshall Springs at around 4:15 p.m. The property will easily impress any visitor, and the opulence of the clubhouse excited us. Once in the lobby, we saw a notice on the office door indicating that the staff would not return until 4:30 p.m. My family and I sat in the lobby and waited for a staff member to return. At around 4:30 p.m. a young man (property staff) entered the lobby and immediately walked toward the office door. He curtly greeted us and immediately said that he had to conduct a tour. He asked us how he could help us, and I said that we would like a tour of the property as well. He quickly dismissed me and said that they would not offer any more tours that day--even though we arrived an hour before closing. He suggested that we return the following Saturday, but I informed him that we could not return because, as nonlocals, we took a special visit to view the different properties. He then suggested that we return on Monday, but I gave the same response. The staff member then turned his back toward us and said, "Well maybe some other time. Good luck." My family and I momentarily sat in shock that he so callously dismissed us. He did not ask about the type of apartment I wanted nor did he volunteer his business card or other contact information. He did not offer us any brochures, and he made no attempt to do anything to aid future communication. I am not sure why he treated us so coldly, but I believe that he made some erroneous assumptions about my family and me. I would like to say that I would not waste anyone's time by visiting a place that I cannot afford. I hope that any prospective buyer will consider my experience with the staff if you decide to visit this property. I sincerely hope that you have a better experience than I did.Property Manager Responded
April 26, 2019Please give us the opportunity to address your concerns. We ask that you contact us, as your review is anonymous so we cannot reach out to you. We look forward to hearing from you and working to establish trust in our relationship going forward. Our office is open Monday-Friday from 9:30-5:30, our phone number is 804.622.3242, and you can contact the management team directly.
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Do not waste your time.
December 26, 2018I currently stay at the Marshall Springs at Gayton West! I wish there was a rating where I could give it 0 stars! The was are Super thin and the people who live above me are noisy and are not considerate. As I read other reviews I’m not the only resident that feels this way. The appliances in the apartment are cheap and constantly break. I've experienced issues with the light switches, toilet, the balcony door and now the bathroom sink. It like a living hell. My family and I are counting the days ...until we move out of here when the lease is up. I do not recommend this complex to anyone. The gates are constantly breaking and the mail area is a mess and your mail is always getting mixed with your neighbors. Please look at other apartment complex’s in the area before you make the mistake of coming here like me and my family. Only bright spot at this hell hole is Ben at the leasing office. He is nice, but the problems that have been mention is a serious problem.Property Manager Responded
April 26, 2019We're sorry you're having a negative experience as customer service is important to us. It’s hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues. You can contact us Monday-Friday 9:30-5:30. We understand that items sometimes fail us but we have an amazing maintenance team that would be happy to respond quickly and get anything you need taken care of.
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What can I say
December 4, 2018What can I say Beautiful landscape. The pool is so gorgeous at night when it's lit up. Especially during the Christmas Season. I've been here since April and looking forward to the future here!!! Can't wait until it SNOWS!!! ~ElizabethProperty Manager Responded
December 5, 2018Elizabeth, thank you for your kind words and your review! We are looking forward to snow as well. We love having you as a valued resident and encourage you to reach out to us if you ever need anything in the future. We look forward to seeing you around. - The Team at Marshall Springs at Gayton West
Review from Apartments.com
Excellent Community!
March 27, 2018I would highly recommend! Apartments are nice and spacious, and the location is perfect!Property Manager Responded
April 24, 2018Few things make us happier than satisfied residents! We are so pleased that you enjoy calling us your home! Please let us know if there is anything you need to continue to love your home!
Review from Apartments.com
Do not come here they will charge you for everything
October 6, 2016So we have been staying here for 3 months and we got charged 25 dollars for our trash bags not being tied. However we buy the self tying trash bags where all you have to do is pull the cord. We pay rent thru the online service and they somehow charged us 308 for rent even tho I paid the full amount on the website that they asked for. This place will nickel and dime you for every lil thing instead of helping you resolve the situation. Horrible horrible place. Do not come here it is not that niceReview from Apartments.com
Nearby Schools
Short Pump Middle
Henrico County Public Schools
4701 Pouncey Tract Rd
Public School - Grades 6-8 (1112 Students)
In Attendance Zone3 minute drive / 1.0 miles away
Deep Run High
Henrico County Public Schools
4801 Twin Hickory Road
Public School - Grades 9-12 (2027 Students)
In Attendance Zone5 minute drive / 1.7 miles away
Colonial Trail Elementary
Henrico County Public Schools
12101 Bacova Drive
Public School - Grades PK-5 (666 Students)
In Attendance Zone2 minute drive / 0.7 miles away
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.
About GreatSchools Data on ApartmentHomeLiving.com.
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Marshall Springs at Gayton West.
Arts Museums and Landmarks
Big Box and Retail
Macy's
11872 W Broad St
1 minute drive / 0.49 miles away
Cabela's
5000 Cabela Dr
1 minute drive / 0.52 miles away
Aldi
12400 W Broad St
2 minute drive / 0.79 miles away
Colleges and Universities
J. Sargeant Reynolds Community College - Parham Road Campus
1651 East Parham Road
18 minute drive / 8.65 miles away
Groceries
Lidl
12151 W Broad St
1 minute drive / 0.3 miles away
Wegmans
12300 W Broad St
1 minute drive / 0.37 miles away
Aldi
12400 W Broad St
2 minute drive / 0.79 miles away
Hospitals
Henrico Doctors' Hospital
1602 Skipwith Road
13 minute drive / 6.36 miles away
Bon Secours St. Mary's Hospital
5801 Bremo Rd
17 minute drive / 8.25 miles away
Cjw Medical Center
7101 Jahnke Road
24 minute drive / 11.5 miles away
Parks and Recreation
Marshall Springs at Gayton West has 1 park within 12.7 miles, including Hollywood Cemetary.
Shopping Centers
Marshall Springs at Gayton West has 5 shopping centers within 0.7 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Glen Allen Studio Apartments | $1,441 | $1,175 | $2,250 |
| Glen Allen 1 Bedroom Apartments | $1,609 | $726 | $3,535 |
| Glen Allen 2 Bedroom Apartments | $1,922 | $775 | $4,347 |
| Glen Allen 3 Bedroom Apartments | $2,297 | $1,395 | $5,150 |
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Viewing: Marshall Springs at Gayton West | Desktop Version | Listing Updated: 01/14/2026 | AHLDIA