Look elsewhere and don’t believe any good reviews you see
October 19, 2022 - Review from Apartments.com
This apartment has changed management back and forth and it’s horrible all around. Any good reviews you see are for a literal different apartment complex or they’re just tenants okay with overpaying for trash. The apartments smell like pee, dust covers everything, the air smells stagnant, there’s mold growing on the ac vents, the showers go extremely hot and then cold and have horrible pressure unless you replace the head, parking is horrific, the mailboxes are always full of the wrong mail, and ...
if you put in a maintenance request they will lie and say they’ve fixed it when they haven’t. It’s happened multiple times they probably don’t even have anyone on site to help. You shouldn’t pass over this review if you want to be happy in your home. Don’t believe the Newley renovated apartments are better either - it’s a bad paint job they didn’t even bother to paint the underneath side of brown cabinets you can see and the backsplash tiling has holes above the outlets from poor measuring and some outlets are upside down or don’t even work. Honorable mention is gunshots every night.
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Property Manager Responded
October 27, 2022
We are very sorry to see this review. We understand the frustration of dealing with changes in management. Our current management team is working hard to improve our community. Our maintenance team is here to fix any repairs you have and if a completed work order does not meet satisfaction, feel free to contact us again. As you noted, we have several residents leaving feedback about our improvements and we hope that you can be one of them very soon. We would love to speak to you about your concerns, please contact us today at 214-341-4460. We hope to speak to you very soon. Have a nice day.
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