Do NOT lease with Montclair On the Park St. Louis
May 20, 2018 - Review from Apartments.com
Montclair is great until you’re actually a month into your lease, allowing you enough time to experience the many side effects of living here. The Google My Business Listing that they recently had removed due to poor reviews and new management was a better reflection of the 3-star apartment complex that Montclair represents.
I’ve lived here for 6 months, and have experienced multiple DAYS where I had no choice but to go into work without my routine morning showers due to issues with Montclair’s ...
water.
What seems to be their 2-year-long war with a cockroach infestation based on my research, and several encounters at my apartment suggests that it’s still an on-going battle. They’re about the size of Gatorade bottle cap, and when one crawls across your floor at 10 p.m. while you’re preparing yourself for bed, you’ll spend the next few hours wondering if one will join you that night or a night thereafter. If that doesn’t keep you awake, surely the sound of Montclair’s clanky internal pipes at 2, 3, and 4 a.m. will, or the frequent construction that occurs internally and outside the complex at 10 and 11 p.m. or extremely early hours in the morning.
Montclair's maintenance staff is terrible. There is a cracked discoloration on my ceiling that has been
present since my move-in, which has been reported to maintenance multiple times. It resembles mold or leakage from the above floor, and the most “maintenance” it has received is a note on my door that doesn’t address the cause of the issue, but rather states, “It is still wet. I’ll be back to check on it.” I have not received another visit from maintenance on the issue in approximately 2 weeks.
Today, I’ve found that my apartment, a newly renovated studio upon my move-in, has a leaking sink. I opened the cabinet underneath the sink this morning to find about 3cm of standing water. After attempting to resolve the issue with another maintenance request, I found that their password reset link for their resident portal is still not working – something that I reported to management several weeks ago.
Presently, I’m unable to sign into the resident portal to address any maintenance issues or any other concerns that I seem to so frequently have in my “NEWLY RENNOVATED” studio apartment.
Hopefully, this review will have made a potential resident at least reconsider their decision to live at Montclair.
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