Throughout my short stay at this building every interaction with the leasing staff was unpleasant, stressful, and unprofessional. My leasing process was anything but seamless, with them being extremely unresponsive up to the start date of the lease and completely unorganized with the leasing documents. I felt the staff was unprepared for my appointment to sign the lease, and after all the stress and time that went into organizing the documents my name was spelled wrong and they needed to be
...recreated. My move out process was just as unpleasant. The staff was unresponsive, and seemed to have communication issues within their own office. After being told we did not comply with the lease termination process and would need to extend the lease another month, I received a phone call from a staff member asking for my key for move out inspection. She was completely unfamiliar with my leasing documents and when the lease was supposed to terminate. She stated that I was trying to break my lease early, and not follow the correct term (this was after going back and forth with the office for over a week on trying to confirm my intent to terminate). I had to explain the error to her that she was misreading my leasing documents that she had created. I also received conflicting information from different staff members during the extremely stressful process. I am glad to be done with this building, and do not recommend it to others even though the price is very good for the location. The stress and unpleasant interactions throughout the entire process were not worth it.
