Runnnnnnn!!!!!
May 7, 2024 - Review from Apartments.com
I am a 100% disabled Army war Veteran. I moved out of my apartment at Mountain Oaks, Stone Mountain, GA, now know as Avri Hills, Stone Mountain, GA, Dec 30, for an effective date of Jan 1. I made sure I did everything in accordance with moving out, from the notice, to leaving the apartment in a better condition than I received it. According to the lease I should have received my deposit back within 30 days, and a summary of any deductions.
I have not received my deposit or any reasons for any ...
deductions. No reasons or accusations against me to not receive my deposit back. The leasing office constantly tells me they are trying with corporate (Filmore Property Group), but can’t get a response. Then they refer me to try on my own, and in 4 months they have only answered the phone once. During that one time my information was received, and I was told I would be contacted with a resolution. That hasn’t happened. The leasing office contacted me through email to say accounting had cut my check and I should receive it in 2-3 weeks, that was over a month and a half ago, and now they no longer respond.
I moved from this place because the units have roaches, they have safety hazards they refuse to fix, mold, cracking ceilings, condemned buildings within the complex, rats at the trash area, and it’s a terrible place to live.
They are just ignoring me and dismissing me as if the law doesn’t apply to them, and they can take people money with no explanation or accountability.
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