We lived in New England Lane Apartments for a year. When we moved in, everything was fine. Our apartment was clean, managements and maintenance were friendly, and we NEVER had a problem with our neighbors. However, the longer we lived there, the more issues that arose, the more neglected we felt, and the more aware it became that we were simply income and that management/owners didn't care that it was our home and not just profit for them.
In the summer, the pool stays fairly clean. It is
...usually overcrowded, there are not enough lawn chairs/loungers for residents and the pool passes are not utilized. There were frequent visitors from nearby apartments and teenage friends of renters utilizing the pool when the tenants were not there. If you have greenery in front of your apartment, it is not maintained. I spent much of my time watering and caring for the plants in front of my apartment so that they did not overgrow.
We had two issues with plumbing in our apartment. One that involved a backed up sewage line which left us without a running toilet and water. We had to stay in a hotel for three days because I was pregnant at the time and should not have had to stay in an apartment where we could not flush the toilet or utilize the shower. Only one night stay at the hotel was covered by the apartment complex after much back and forth and we were not granted any relief from our rent that month on top of spending $400 for a hotel. Our apartment also never smelled clean after that incident. Also, while maintenance was working in our apartment as we were not home, the previous tenant was given access to our apartment by the contracted painters. When the sewage backed up, we were out of town, and the contractors had the spare key the office should have had to our apartment. Therefore, the apartment maintenance crew didn't have access into our apartment until the following day.
Parking was the WORST of all. If you arrived home after 8PM any night of the week, you would have to park clear down at the other end of the apartment because the parking lots are too small. Parking passes are given but not enforced. Seems as if management picked and choose which tenants they were enforcing and following through guidelines with. We also had items stolen out of the back of my boyfriends truck while living there.
Best thing about this apartment was that it gave us the motivation to finally purchase a home and end our renting days. We are so much happier.
Max of 1. $300 Non-refundable pet deposit & $30 per month pet rent.