Northbrook Apartments

Colleen told her that I said she did a lousy job. So I called Colleen & met her at the apt, ultimately ended up making sure I was not charged $100 to hv the place cleaned & was told I wouldn't be charged any money for the dirtiness. Colleen saw my apt & said it looked great, didn't seem to be any issues. Arizona Carpet (do not hire them, bc they do the carpets for Schermerhorn & will screw u) cleaned the carpets said everything was good & I went & took some pics, carpets looked amazing! This was on June 17th & I turned in my keys that day! On July 22 I get a phone call from Colleen, she tells me there is Dog Urine throughout the whole apt & all the carpeting needs to be changed, I do not hv a dog, so she says i can meet her & she'll show me. The tool is a "moisture detector" & she pokes the carpet with it, every in. of the carpet,beeps 4 times. I'm like it went off 4 times, that means u hv to change the whole carpeting, she says she never said that. So she says if its only a few spots we can treat them. Then she wants me to meet her again a few days later, & I tell her all the windows are open in the apt & its been raining for 2 days so its going to be damp. Colleen says this is the only day I can so I will see you then, so I go & apparently the carpet guy comes also. They both state several times (recorded) that the carpet has no stains or odors & it should be fine as long as someone isn't allergic to pets, but if u hv ever seen their lease u hv to sign saying that u understand they don't guarantee that any apt has been pet free, smoke free, or any other allergen. Then Colleen wants to meet a third time to do it again a few days later (even though she told me that was the only day she could do it) so at this point I tell her no, this is a waste of my time I have already met you before where it barely went off (urine doesn't dry if there's urine it'll go off every time) I'm not meeting you again, & charged me over $750 for new carpet.