Privacy Concern, No Notice Given for Window Cleaning
April 15, 2026 - Review from Apartments.com
I’ve generally enjoyed my time living at One Back Bay, but a recent experience highlighted a serious gap in management standards.
Window cleaners were positioned directly outside my unit without any prior notice. I walked out of my bathroom in a towel to find individuals immediately outside my windows. This was an avoidable and uncomfortable invasion of privacy.
When I raised this with the management office, I was told I may not have been included in the notification because I am vacating at ...
the end of the month. I was then directed back to the leasing office without any meaningful acknowledgment of the issue or accountability for the communication failure.
For a building at this price point, basic communication around vendor access and resident privacy should be non-negotiable and consistently applied to all residents, regardless of lease status.
This experience fell well below expectations and is worth considering when evaluating management responsiveness
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