Papago Crossing Apartments

crew responded within one to two hours for all issues involving the AC and water leaks. Anything that needed to be fixed immediately was quickly responded to. All maintenance issues that weren't considered emergencies ( by Arizona laws) were responded to the next day, even on weekends. The garbage disposal was replaced the same day. The dishwasher was replaced the next day. Although the maintenance team tried numerous times to fix the AC, a professional repairman was called to fix it when troubleshooting could not fix the problem. I fixed the clogged drains myself with a commercially purchased plastic drain unclogging device with small sharp barbs that is great at removing even stubborn amounts of hair. It's important to note that all apartments have roach problems and it can't be prevented entirely even with the most strict extermination programs. I fixed the roach problem myself with fipronil gel. Not a single roach has been found a week since fipronil treatment. I notified the complex management of the roach problem and they allerted all the residents of the building that a roach infestation was found in one of the apartments. In the allert they instructed the residents to notify them immediately if any roaches were found in their apartment. I have talked to my neighbors personally and they said they haven't seen any roaches in their apartment. The staff are very courteous and willing to help. The new complex management has successfully lowered crime and drug problems by administering credit and background checks for new residents. All residents are notified of criminal activity including drugs and violence. They are quick to evict residents that are convicted of a crime. Residents are friendly. I found it astonishing that residents that live around the playground look out for children at play even if they're not their own. I give this complex 3 stars at this time. The new owners are doing a lot of renovations to to improve the apartment complex.