Very Unprofessional
March 1, 2024 - Review from Apartments.com
The management company here is very unprofessional. I called and emailed for the better part of a week to have a look at the unit. To no avail, So I decided to take the drive from DC to the property to visit the leasing office (surely they will be there and open. They are trying to fill vacancies). However after arriving at the property I and a few other people quickly realized they were closed. So while there I tried to reach out several more times to management and even tried to contact ...
maintenance (still haven't heard back from maintenance yet. At the time of this post) to no avail. Finally before leaving I decided to try and call one of their other locations leasing office. I managed to speak to someone who informed me that I needed to make an appointment to see said property. I informed her that I have been contacting them for the better part of a week and have not received a reply. So I decided to take initiative and visit. She informed me that even though I drove there from DC that wouldn't be possible and that I needed to schedule an appointment. So reluctantly I did, For 10am the following morning. Long story short the following morning. Leasing office locked and property management was a no show. I tried to call the extension of the property for which I spoke with the day prior only to get the voicemail. And I know for a fact that my appointment was scheduled because the day before a guy from management called me when I left to inform me he would be the one meeting the next day and that he had taking a late lunch.. However he never showed up for the scheduled appointment nor made any type of contact to reschedule or even apologize..Very Very unprofessional for a Management Company
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