Redmond Ridge Apartments

whatsoever for their tenants. Then they put Woodie (bless her heart) in the office, knowing she was still training, and would not show up to work so she would be the only person handling office dealings. A week passes and she still has to post a sign saying due to the weather, she’s the only person in the office. How unprofessional is it to just open a property and NO ONE ELSE can make it work but Woodie. Months later, I have to call through this app just to get someone to answer the phone because of course they want business so they’ll answer for anyone who doesn’t live here. Then we make an account with puget sound energy, pay the bill and everything only to be told we owe the leasing office because they paid our bill. I emailed the full bill backdated to the time we moved in, the confirmation email and everything only to be told at 6:22pm (they close at 7pm and leave early some days) a week later through email that if we don’t pay them back, they will start the process of eviction THE NEXT DAY!!! I Was even told by Alissa that this has happened with several tenants so it’s clear that they’re just trying to get over. I call and try to fix the issue letting them know that we have paid and I’ve sent receipts to them MULTIPLE TIMES, including the confirmation that we paid the correct amount. Well Jeff doesn’t want to hear it, talks over me about us “setting up the utility bill” and us not doing that when CLEARLY we have and HE HUNG UP ON ME AND TOLD ME TO CALL BACK when I’m ready to talk!!! Jeff is rude, unprofessional and I will be taking this to HNN Management and whoever else I need to...it’s just ridiculous.

almost two month still nothing, no formal rejection email or call. Now I am asking my holding fee back and can’t get info when to get it back! Service sucks!