No parking whatsoever, lazy office staff that just closed the pool/gym for an entire year because they didn’t want to clean or even leave out Clorox wipes for us to clean up after ourselves – instead just shut everything down. No grills because they’re in the pool area which is closed, even though they could have moved them to another location, but no grills in the garages or on your decks either!
We just moved out in April but started looking for a house back in December. We had talked to the
...front office several times about short term leases including month to month, 3 month leases, and 6 month leases. When we actually went to renew though 2 days later, suddenly they only did month to month leases for an extra $500 or a 12 month lease. They knew we couldn’t do anything but the month to month lease and took advantage of the situation as compared to all the other apartments I’ve heard of throughout covid giving their tenants an easier time.
We had a couple living beneath us and I didn’t sleep for 6 months due to their screaming matches, slamming doors, and vacuuming from 11pm-5am and reported this to the front office no less than 15 times. The few times I would actually receive a response, it was noncommittal and mentioned starting an eviction process but no clear time frame. They eventually told us they wouldn’t evict the couple but just put notices on their door to keep quiet which did nothing.
Didn’t receive our security deposit even though they said they would send part of it back (took most of it for “carpet stains” even though they replace the carpet anyways….). They said they sent it two months ago but never received it and now they won’t rewrite it.
Lastly, the water/electric billing is shady – the company that owns the apartment complex apparently owns the water and electric billing company and they bill you by splitting the amount between all the tenants regardless of how much water/electric you use. So even if you’re on vacation or move out on the 2nd of the month, you still have to pay the overpriced electric bill for the entire month!
Max of 1.