What They Don’t Tell You Before You Move In
August 12, 2026 - Review from Apartments.com
If you are considering moving here, my advice is simple: spend your money somewhere else. And if you do move here, get EVERYTHING in writing — although based on our experience, even that may not be enough.
I can overlook a lot. The bugs? I’ve accepted needing multiple bug-catching devices throughout my apartment. The garage? It is what it is. No apartment complex is perfect, and those things aren’t why I’m writing this review.
What I cannot overlook is management making commitments in writing ...
and then refusing to honor them.
When we moved in, one of our biggest concerns was the old, damaged, and frankly disgusting countertops. This was specifically discussed with management, and we received a commitment in writing regarding them.
Now they will not follow through.
If residents specifically address an issue, receive a commitment in writing, and still can’t rely on it, what exactly are we supposed to rely on?
Unfortunately, this is part of a larger pattern of poor communication and disorganization.
We have also been on a waitlist for a specific unit for almost TWO YEARS and were told we would be notified when it became available. That unit is now advertised on the property’s own website as available for $2,250/month.
We immediately reached out, ready and willing to move and pay the advertised rate. Instead, we were told the unit is being kept as a corporate unit because it generates more revenue.
That’s management’s decision, but why advertise it online as available for $2,250 if residents cannot actually lease it? After waiting nearly two years, we found out it was “available” by seeing it online ourselves.
Then there is the utility billing.
Our signed utility addendum states that each bill is based on an estimated or actual reading of our individual unit’s submeter. Historically, our water bills showed beginning and ending meter readings. Since the management change, bills have instead contained gallon “adjustments” without the same meter-reading information.
We have repeatedly asked how these figures are calculated and what data is being used to determine our usage. We still have not received an explanation that resolves those questions.
I’ve included photos and screenshots showing the property conditions, advertised unit availability, and utility billing so prospective residents can see what I’m referring to and make their own decision.
For what this property charges, I expected far better. I strongly recommend spending your $ somewhere else.
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