My experience here has been poor from the beginning. I had to chase the original employee to get a walkthrough and then a rental agreement. After move in, I discovered the apartment was never cleaned, had painters tape on the walls, and was missing a light covering. I immediately asked for a walkthrough form so I could list problems with the unit because there were many paint scratches, but I had to go through three separate employees over a three week period before I received one. Upon using the
...dishwasher the first time, water was pouring onto the floor because the water line was never opened on the garbage disposal. Months in, the staff erroneously put me on a different utility payment schedule such that I was being charged for utilities that were not in my lease or agreed to. That problem persisted for months with a final employee chasing me for $11.00 that I never agreed to pay. At one point, I changed my electronic payment to a direct bank draw to avoid the credit card payment fee. However, two months later, I was being charged a fee for that too. The apartment is also not worth the rent I am paying. Thankfully I currently pay the original lease rate and not the extortionate upped rates like my neighbors. I know I am not alone with this complaint because people are constantly moving out. The quality of the units does not justify this rate, and, if you are standing outside on a breezy day, it smells like sour milk and concrete. The only shining light here is the maintenance staff who are always nice to talk to and are efficient at their job.
Max of 2. Cats & Dogs Only.